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Louie I have a 9" android 4.2, Jelly Bean tablet model

Customer Question
Louie I have a...

Louie I have a 9" android 4.2, Jelly Bean tablet model #RCT6691W3 which I dropped have had for years and will turn on but will not let me go to any apps window is cracked but I can live with that just won't let me run any programs I think it thinks it is new

Technician's Assistant: How old is your #RCT6691W3?

Probably 4 0r 5 got as a present from I think target

Technician's Assistant: What have you tried so far with your #RCT6691W3?

Tried getting programs on got a pin and tried using for reset what else should I do I am 89 not so go on technology Time to buy new one and then how can I get my programs{games) That I have gotten to a high level

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

What ever you think I should ask. I do not use credit card for any buying online as I got hacked once thru going ti Creditcarma

Submitted: 7 months ago.Category: Android Devices
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Answered in 4 hours by:
12/27/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,827
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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