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Trying to activate ZTE Cymbal LTE phone and i had a verizon…

Customer Question
Trying to activate ZTE...

Trying to activate ZTE Cymbal LTE phone and i had a verizon prepay want to keep the same phone number

Technician's Assistant: When were you last able to use your ZTE phone?

I just got the ZTE phone

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No i have not

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Yes i want to change my password

Submitted: 6 months ago.Category: Android Devices
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Answered in 4 hours by:
12/27/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,581
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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