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Have a new Kindle Fire can't remember password and am having…

Customer Question
Have a new Kindle...

Have a new Kindle Fire can't remember password ***** am having difficulty with a new one type in the figures and numbers they give me but just gives me another set to type and this just continues on

Technician's Assistant: When could you last access your Kindle Fire?

It has been along time I had ione of the first model. Haven,t used it for a long time

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Yes and that,s where I,m having my problem

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I used my cell phone number because that has not changed. My E-mail has changed

Submitted: 6 months ago.Category: Android Devices
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Answered in 35 minutes by:
12/26/2017
Android Device Expert: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Android Devices
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Aparna Indresh,
 replied 6 months ago

May I know if this is your amazon account password ***** your kindle login screen password?

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