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I have a nook Samsung model SM-T713.... Couple of years...
couple of years . . . Last night I received a message saying that an update was going to be installed and i could either do it now or schedule it for middle of the night . . . i clicked do it now, and after a short time it blanked out and now nothing works . . . . it won't even turn on . . . . … read more
Harry
Harry
2,269 satisfied customers
My zmax phone has stopped sending replies to senders with a
My zmax phone has stopped sending replies to senders with a digital I'd, not a phone number. I have searched but cannot find a way to fix it. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,771 satisfied customers
I received a message -- "Service Msg: Your phone requires a
I received a message -- "Service Msg: Your phone requires a software update. You will receive a notification on your phone. Turn your WiFi on to receive this update. Please click 'install' to update. … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I did an update last night and now the phone failed to start
I did an update last night and now the phone failed to start up. How can I start it up? … read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
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My Samsung Prevail 2 (Freedompop) is not ringing, calls go
My Samsung Prevail 2 (Freedompop) is not ringing, calls go straight to voicemail, not sure how to fix this? … read more
Richard
Richard
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IT Manager, Consultant
5,916 satisfied customers
I have a LG G Flex about two years old. It is running Android
I have a LG G Flex about two years old. It is running Android 4.4.2. Recently it has developed a text function problem using the native texting app. It receives texts just fine, but when I either try … read more
Russell H.
Russell H.
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13,307 satisfied customers
Last night my Android Turbo requested that I accept an upgrade.
Last night my Android Turbo requested that I accept an upgrade. I complied, and the upgrade which changed the format and appearance of my phone took place. That was okay although I don't like it as we… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I have a first generation Kindle Fire. It doesn't fully recharge
I have a first generation Kindle Fire. It doesn't fully recharge any more and a local to me it need a new battery. Is there a phone number I can talk to some one technical??… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
During a session of Words game, my kindle went to a dark screen
During a session of Words game, my kindle went to a dark screen with just a multii-color pattern in the middle of it. I knew it was getting low on the battery so I plugged it in. It has remained plugg… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
Hello, I have a couple of problems with my Samsung Galaxy s2
Hello, I have a couple of problems with my Samsung Galaxy s2 HD LTE edition. I recently got a new sim card for my phone and I can not send text messages. I tried the same advice given previously, to c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have a Galaxy Note GT7000. I am trying to update my phone
I have a Galaxy Note GT7000. I am trying to update my phone to the latest Jelly bean upgrade Through Kies Air. The whole download goes through but the moment the phone must update, I get an Error Mess… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My Samsung Galaxy Nexus smartphone received the OTA upgrade
My Samsung Galaxy Nexus smartphone received the OTA upgrade to Jelly Bean 4.2.2 last night. Now there are several Apps that need updated and get a Failure message when I try. Also, I just installed Ve… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
Hi, I got a galaxy note (GT-I9220) from overseas, I tried
Hi, I got a galaxy note (GT-I9220) from overseas, I tried to update the software using kies, it failed because it was accidentally interrupted. Now, the phone shows a frozen black screen with the mess… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
I, like a number of other people, have had my android phone
I, like a number of other people, have had my android phone suddenly quit working with the email app. I have 3 accounts on aol. The first account had stopped receiving emails 2 weeks ago but I hadn't … read more
John
John
Bachelor's Degree
5,524 satisfied customers
my htc phone just stopped working last night - one minute I
my htc phone just stopped working last night - one minute I had taken a picture and the next minute it went black. I left it plugged in [charging] all last night, When it is plugged in the light is on… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
This is for: I have a Samsung Fascinate model number
This is for Eric: I have a Samsung Fascinate model number SCH-I500. I've been having a couple of problems with it that may or may not be related. First, sometimes my phone "holds" my text messages for… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,201 satisfied customers
I recently purchased Galaxy SII (using it on MTN network in
I recently purchased Galaxy SII (using it on MTN network in South Africa). This is my first experience with both Samsung and Android OS. I am unable to send/receive MMS unless I connect to Mobile Inte… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
I have a Samsung GT-I9000. Recently my phone has stopped working
I have a Samsung GT-I9000. Recently my phone has stopped working properly - I cannot receive calls at all, the phone shuts down when I receive sms messages "The application Messaging (process.com.andr… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,201 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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