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Phone has no color all of the all of the pictures on

Customer Question
Phone has no color...

Phone has no color all of the all of the pictures on Facebook look like negatives everything else in black and white

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Brand and model ZTE n817 an Android virgin 4.4 point 4

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I just received phone a couple of days ago it started fading for a couple of days in a row I haven't tried much because I'm not up to date on this type of stuff I think it's a defective phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

That will be all

Submitted: 7 months ago.Category: Android Devices
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Answered in 10 hours by:
12/26/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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