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I brought my daughter this 9" hd tablet it has a password…

Customer Question
I brought my daughter...

I brought my daughter this 9" hd tablet it has a password ***** i dont know it

Technician's Assistant: What's the model of your device? How old is it?

Polaroid

Technician's Assistant: What have you tried so far with your Polaroid tablet?

Tried to reboot it and push the reset button

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No just really want to reset the password ***** Daughter is so ūüėĘ

Submitted: 6 months ago.Category: Android Devices
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Answered in 2 hours by:
12/25/2017
Android Device Expert: Joel Kalman, Electrical Engineer replied 6 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 1,026
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Android Device Expert: Joel Kalman, Electrical Engineer replied 6 months ago

If it is a screen lock password, it can be removed by resetting your tablet to factory settings. this will wipe clean all personal information such as photos, videos, music, and data files.

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Android Device Expert: Joel Kalman, Electrical Engineer replied 6 months ago

You can do a factory reset by doing the following:

0) Make sure that your tablet is fully charged or keep the charger connected.

1) Turning the power to your tablet off by pressing and holding the power button and selecting Turn Off on the screen.

2) Pressing and holding both the Volume Down and the Power button simultaneously until the Reset screen comes on.

3) Use the Volume Up/Dosn buttons to navigate and the Power button to select Factory Reset/Wipe Data.

4) Confirm this setting using the same buttons.

5) Allow the process to continue without interruption and Restart your tablet when finished.

If you have any questions or have problems with this advice, please let me know so that I can provide you with the additional support that you need. My goal is to provide you with the best possible customer service. If you are satisfied with my advice, please take a moment to rate my services.

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Category: Android Devices
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Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

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