Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Do not have internet connection. ZTR. An hour or so. Just…

Customer Question
Do not have internet...

Do not have internet connection

Technician's Assistant: What's the brand/model of your phone?

ZTR

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

An hour or so

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No, just need it fixed please

Submitted: 7 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 1 hour by:
12/25/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
My company cell got out of compliance. It is a galaxy s8. So
My company cell got out of compliance. It is a galaxy s8 . So they gave me instruction how to get it out of compliance.But I did not do it right because I cannnot set up email or get the Programs to w… read more
Harry
Harry
IT
2,643 satisfied customers
Galaxy S7 Keyboard issue. It worked fine while home in the
Galaxy S7 Keyboard issue. It worked fine while home in the US, but now it is not in Bermuda. I had this problem before in Bermuda, but usually after a restart the keyboard would come to life. What I t… read more
Harry
Harry
IT
2,643 satisfied customers
I have a HTC One A9. Grandson got a hold of it and used all
I have a HTC One A9. Grandson got a hold of it and used all the allowed passwords. The phone did a hard reset and now I can not get into it because I do not know the password ***** the google account.… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I purchased a Samsung Galaxy Tab E, where can i input my key
Hi Pearl, i purchased a Samsung Galaxy Tab E, where can i input my key code on my tablet, so I can use the internet … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My Samsung S3 (new) will only function as a phone after it
My Samsung S3 (new) will only function as a phone after it updated, it had no wireless data (lte, g3, g4) and while it identifies and connects to wifi, it will not connect to the internet. Tech at Spr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a Kindle Fire 1st Generation and all of a sudden around
I have a Kindle Fire 1st Generation and all of a sudden around 3 weeks ago I cannot connect to the internet. I can connect to the Wi-Fi, but not the internet. I get a connection with a white x in the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a Noria 7" 8GB tablet. When |I switch on to wi fi it says sinal
I have a Noria 7" 8GB tablet. When |I switch on to wi fi it says sinal strength excellent I press connect and it says saved and secured,connecting Authenticating then changes to authentication problem… read more
Expert
Expert
Hello...I have only had this kindle a month but have always
Hello...I have only had this kindle a month but have always had problems with speed inadequacy with a simple upload on YouTube. Is it my Wi-Fi?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Hi Richard , to continue at our problem , now the device worked
Hi Richard , to continue at our problem , now the device worked well , but the internet not working , I connected to wi-fi and ensured that there is internet and I tested at another phone that there i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I cannot connect my kindle to the internet. I used to be able
I cannot connect my kindle to the internet. I used to be able to, but haven't tried in a year. I spoke with the router people who made sure my laptop connects to the router and internet, but the kindl… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
What if I do not upgrade my Android phone when it asks to download
What if I do not upgrade my Android phone when it asks to download an update. My Galaxy Y shuts down sometimes automatically. Is this because I didn't downloaded upgrades?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
If I am going to be using my cell as the internet provider
If I am going to be using my cell as the internet provider for my computer, which Samsung Galaxy has a longer battery duration. Nexus or Q?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I have a Samsung Thrive. I cannot get on the internet. It is
I have a Samsung Thrive. I cannot get on the internet. It is a second hand phone and I took it back to the place i purchased it and the tech was able to get me to the home page after some manipulation… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
How do I setup my HTC Inspire from the States (unlocked) to
How do I setup my HTC Inspire from the States (unlocked) to work with in Germany with T Mobile internet?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
When trying to connect our Kindle to the computer we get an
when trying to connect our Kindle to the computer we get an error message that "USB mass storage device is not working properly". What should we do?… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
I have the kindle fire and down loaded Solitaire and Angry
I have the kindle fire and down loaded Solitaire and Angry Bird when I had internet connection and had no problem playing these games until two days ago. Now when I try to play these games it says I n… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I just received a 10.1 tablet and am having trouble working
I just received a 10.1 tablet and am having trouble working it. Your skimpy book doesn't work for me. I would like to print the entire manual off my PC but can not find it without breaking it up into … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
How to use the internet from pc to mobile?? Hi, I have 2
How to use the internet from pc to mobile?? Hi, I have 2 questions regarding using internet 1). I would like to use the internet on HTC sensation mobile by connecting to pc. is it possible. can you pl… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x