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My husband has just received Prime free trial membership i
My husband has just received Prime free trial membership i am … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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My Kindle Fire was purchased for my 75th birthday. I placed
My Kindle Fire was purchased for my 75th birthday. I placed my books n it and used it as a sales help whenever I traveled. My grand daughter dropped it and cracked a corner of the touch screen. Therea… read more
Harry
Harry
IT
3,016 satisfied customers
My Fire will not charge...I left it on charge overnight with
My Fire will not charge...I left it on charge overnight with no success. I think it is a fire 8, but not sure, since it will not open. What can I do? … read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
My fire is asking for me to re register. Amazon7. I don't
I don't know what fire.... or where to find that info...but it is about 3 years old … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
Is there only one way to put the SIM card back in. I
I purchased my first smart phone about 4month ago. It was a Motorola "droid" . It would not hold a charge so it was sent back so I have this new one for a month and have uptold grief. I live 35 away from home and work in a care center. We are not suppose to wear our phones so consequently sometimes I never look at mine for 81/2 hrs. I worked MOn and Wed so by the time that I got off work the phone had a message" cellular network not available for phone calls. I could not call my husband not me/me. So like the 1st phone I had to take the SIM card out and put it back it. Today the phone lost all its charge and I had no phone calls. It sucked the power to 14 % and it has been on the charger for 2 hrs and is only to 23%. all the Icons at the top blink all the time … read more
Pete
Pete
Engineer
Bachelor's Degree
9,772 satisfied customers
Having trouble with my kindle fire I want to talk to a
having trouble with my kindle fire I want to talk to a KINDLE FIRE representative only … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
My kindle will not connect to wifi, its not is a amazon
about 2 weeks all the ones recommended on the troubleshooting info my wifi is connecting to other units so i know working … read more
Pete
Pete
Engineer
Bachelor's Degree
9,772 satisfied customers
HAVING TOUBLE SEETING UP MY KINDLE FIRE, JUST ORDER FROM QVC
MY HUSBAND WASZ TRY TO PULL UP ALXIX NOT RERSPONDING WE LIVE IN VCA VISITNG WA DC … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
My access to the internet on my android phone is blocked and
My access to the internet on my android phone is blocked and I haven't been able to get into my mediacom account to reset the settings. I never had limited access on my phone before. … read more
Yvette
Yvette
Bachelor of Science
26 satisfied customers
I have been trying to setup my kindle Fire email. It
Hi Nick, I'm Lisa. I have been trying to setup my kindle Fire email. It populated with all the same email settings as my iPhone 6, but I keep getting "Unable to connect to server. The server cannot be… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,600 satisfied customers
My Kindle Fire will turn on and display a picture on the
My Kindle Fire will turn on and display a picture on the screen but that picture is frozen… read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
, yes, I have a kindel fire hd which i just purchased
yes, I have a kindel fire hd which i just purchased from a store and it dosent get out of the demo mode … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
I have NEVER set up a password new Kindle Fire HD. Now the
I have NEVER set up a password ***** my new Kindle Fire HD. Now the thing keeps asking for a pass word and won't let me any further. I give up; I have never had this before yesterday. How do I get int… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
My Kindle died and I bought a new Kindle Fire. Previously
My Kindle died and I bought a new Kindle Fire. Previously my Kindle and 4 other family members were linked together under "William's Kindle". How do I get this same system with my new Kindle. My husba… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I bought this Christmas present my grand daughter just
I bought this for a Christmas present my grand daughter just started playing with it. It started freezing up will just show "FIRE" on the screen then it will blink and show the screen that you swipe a… read more
Cris
Cris
1,310 satisfied customers
My Nexus 7 2013 KitKat 4.4.2 shut down by itself and now will
My Nexus 7 2013 KitKat 4.4.2 shut down by itself and now will not reboot. I tried using the Skipsoft toolkit but it says error: device not found. I also tried pressing the power button both alone and … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I do not have Wy Fy here at my home. I bought the Kindle
I do not have Wy Fy here at my home. I bought the Kindle Fire thinking it would be wy fy ready like my regula kindle, but it is not. How do I get service if I do not have wy fy and I only dail up wire… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have received a Kindle Fire as a gift, but this Kindle has
I have received a Kindle Fire as a gift, but this Kindle has been linked to my husbands first Kindle. I have tried to deregister the new one, but it doesn't recognize the original email acct. that i s… read more
Rod
Rod
Engineer
Graduate Certificate
37 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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