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Actually I don't use Google email but have an account. I…

Customer Question
Actually I don't use...

Actually I don't use Google email but have an account. I just purchased a Consumer Celluar phone and it provides extra (presumably Google) services with my account. However, when I tried to login to my account it was unhappy. I know my email address and my password ***** do have a new computer and Google doesn't recognize me and wont let me log in.

Technician's Assistant: Are you logged into your email account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 6 months ago.Category: Android Devices
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Answered in 1 hour by:
12/22/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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