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My old Kindle HD died today. I bought a new Kindle fire HD 8
my old Kindle HD died today. I bought a new Kindle fire HD 8 and did all that it asked, but it did not download my existing kindle library on to my new Kindle HD 8? How can I access my old library? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
How can i get my outlook email to sync with my kindle fire
how can i get my outlook email to sync with my kindle fire hd 8? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Is the best way to preserve rechargeable laptop and android
Is the best way to preserve rechargeable laptop and android battery life to charge them fully while the device is off then use the device on battery power without being plugged in to AC charger until … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I recently had a new internet provider take over my service.
I recently had a new internet provider take over my service. I have a desktop that is wired direct to Hotwire and a laptop that is connected by router. However, even with the new wireless network ente… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My amazon tablet is locked and it is not responding to
Hi, my amazon tablet is locked and it is not responding to attempts to shut down per Control Alt Del or pressing the Off button. Do you have any ideas. The battery is built in. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My kindle suddenly went blank a few days ago. I cannot get
My kindle suddenly went blank a few days ago. I cannot get any of the material on the kindle itself. That happened to be the same day that my Visa card had a holdd put on it because of possIble FRAUD.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Kindle Paper which is about two years old--in fact
I have a Kindle Paper White which is about two years old--in fact I have two. Yesterday the battery was low on one and so I went thru the normal recharging. When I checked on it, the screen showed the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I have a Kindle Fire HD, 8.9 " display, had it about six months.
I have a Kindle Fire HD, 8.9 " display, had it about six months. Lately after charging overnight batt comes up to 100 % charged. After about an hour or two of usage batt drains off and requires a rech… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I just got a kindle fire HD. I cannot get the ad free
I just got a kindle fire HD. I cannot get the ad for the free 30 day prime off. I do not want it for 30 days free. It does not have a x or continue to go back. All it has is to hit the button and get … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I don't have a Kindle Fire. I have a plain Kindle. The
I don't have a Kindle Fire. I have a plain Kindle. The problem I'm having is that the screen appears to be split into two parts and shows two items - when I sign in, the top part of the screen shows t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My kindle Fire HD will NOT turn on. I do not think the battery
My kindle Fire HD will NOT turn on. I do not think the battery is down. I am recharging it now . This is the 2nd time it has happen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle was bought in uk but i live spain and kindle has
My kindle was bought in uk but i live spain and kindle has gone into spanish how do i get to speak to me in english?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My Kindle needed powering up yesterday. Did that, but today
My Kindle needed powering up yesterday. Did that, but today when I turn it on a book advertisement is covering 3/4 of the page and I cannot get it to go to the menu or home or anywhere. You can see th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My Kindle would not download items in my Archived Items that
My Kindle would not download items in my Archived Items that had been purchased. I tried Restart, but when the kindle restarted, my Archived Items reflected as zero. I then restarted as factory restar… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Hi, I dont know if you can answer questions about Kindle fire
Hi, I don't know if you can answer questions about Kindle fire HDs if you can let me know, I've just got one but I can't download certain apps that I want. I think I need to skirt around amazon but I … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I was in my applications screen and my phone froze. I was not
I was in my applications screen and my phone froze. I was not able to turn it off or do anything with it at all. The screen eventually went black, I assumed that the battery had drained of power and s… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Hello, my problem is I cant get my kindle (3g) to tether with
Hello, my problem is I can't get my kindle (3g) to tether with my HTC wildfire phone. The kindle sees the HTC Portable Hotspot but fails to connect. Any ideas? Thanks in advance. Barrie.… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
Is there a way to ABSOLUTELY be sure that a Kindle FIRE APP
Is there a way to ABSOLUTELY be sure that a Kindle FIRE APP is turned off. I ask this question because for the first month or so when I tapped the power off button, I could come back a day later and s… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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