Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My granddaughter Samsung tablet won’t turn on it has been…

Customer Question
My granddaughter Samsung tablet...

My granddaughter Samsung tablet won’t turn on it has been charged overnight. I have tried holding the buttons down but no joy please help

Technician's Assistant: Have you done a hard reset on your Samsung tablet by holding down the power button until it vibrates or beeps?

That’s not working

Technician's Assistant: Has there been any recent damage to your device (e.g. from dropping it or getting it wet)?

No

Submitted: 7 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 16 hours by:
12/20/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,649
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
When i switched on my samsung tablet the image of the
when i switched on my samsung tablet the image of the padlock is just circling all the time. It doesn't automaticallly start. why? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I charged up the tablet and it won't come on. I tried that
While using it it turned itself off. I charged it overnight and it won't activate.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I tried holding volume up and power and the tablet never
I tried holding volume up and power and the tablet never turns on … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I have an A8 tablet. I have had a lot of apps on it and it
I have an A8 tablet. I have had a lot of apps on it and it was getting sluggish. then this morning i got a warning of a virus, so i tried to do a factory restore. It went into an "erasing" mode and st… read more
Harry
Harry
IT
2,649 satisfied customers
I have a Digiulian tablet that has a password on it. My
I have a Digiulian tablet that has a password ***** it. My granddaughter added the password ***** does not remember what it is. How can we get into this tablet? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My granddaughter has forgotten her pin numbers to unlock her
my granddaughter has forgotten her pin numbers to unlock her tablet how do I fix it … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Overnight my Galaxy note 10.1 wont charge. It is low on battery
Overnight my Galaxy note 10.1 wont charge. It is low on battery so i plug it in and the battery symbol comes up but stays stationary, no green bars to say it is charging. I cant turn the tablet on now… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
A3000 went to 3% power. Attached usb to charge overnight and
A3000 went to 3% power. Attached usb to charge overnight and now will not power on. Have tried holding Vol up and power to boot into all three modes and nothing has worked.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hello Nick My S3 tablet is about 3 weeks old. I just turned
Hello Nick My S3 tablet is about 3 weeks old. I just turned it on and it started up in safe mode. We charged it up last night while it was turned OFF - would this matter? Thanks, Julie… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hi i have left yesterday my note 10.1 uncharged then I left
Hi i have left yesterday my note 10.1 uncharged then I left it charging for 2 hours I tried many times to turn on my tablet but it is not responding I also pushed the power button and hold it for 30 s… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hi Nick, I have a Bauhn AMiD-9743G tablet. Yesterday it
Hi Nick, I have a Bauhn AMiD-9743G tablet. Yesterday it worked fine and I put it on charge overnight, but this morning it just won't switch on. When I press the power button on the bank, the screen ju… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have an Archos 101 tablet. It has not been used in several
I have an Archos 101 tablet. It has not been used in several months. I charged it overnight. The icon screen is lit up like it is ready to be used. However it will not do a thing. The tiny green light… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I can not turn on my tablet, I have charged it overnight and
I can not turn on my tablet, I have charged it overnight and it still will not work..zzzzbesides it did not come eith a user manual.... help please..… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Motorola Android Tablet charged overnight. Tablet will not
Motorola Android Tablet charged overnight. Tablet will not turn on. Smallred light at top blinks. What to do next?… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
Motorola Android Tablet was charged overnight. Tablet will
Motorola Android Tablet was charged overnight. Tablet will not turn on. A small red light flashes at top. What is next step?… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
Hi there, I have Samsung Galaxy tablet 10.1 which wont
Hi there, I have Samsung Galaxy tablet 10.1 which won't start. It was running low on battery yesterday so charged up overnight, but have not been able to start it today...help !!… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
hi I pulled my s2 out of my pocket this afternoon and the whole
hi I pulled my s2 out of my pocket this afternoon and the whole thing was dead I tried to switch it on and then when I got home I plugged into the charger for 15 mins and still nothing, Replaced the b… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
My Xoom tablet has locked up with the start-up screen (the
My Xoom tablet has locked up with the start-up screen (the colorful shapes moving around). The tablet had been turned off (not completely powered down) overnight and when I looked at it today the scre… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x