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I have a galaxy S8- I have been told by Verizon that only…

Customer Question
I have a galaxy...

I have a galaxy S8- I have been told by Verizon that only google can fix that I cannot get into my phone. I have reset my password ***** my gmail and waited 24 hours twice to get back in.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I already reset my passwork

Submitted: 7 months ago.Category: Android Devices
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Answered in 17 hours by:
12/20/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,598
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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