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Cant connect motorola nexus 6 to windows 10 laptop to

Customer Question
transfer files etc. charges...
cant connect motorola nexus 6 to windows 10 laptop to transfer files etc. charges device but not visible in device manger or explorer
Submitted: 7 months ago.Category: Android Devices
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Answered in 14 minutes by:
12/19/2017
Android Device Expert: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Android Devices
Satisfied Customers: 1,919
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your nexus. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Android Device Expert: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

This could be due to multiple things. To determine which reason, please answer some questions back and forth with me

when you are ready to continue.

1. Have you ever used that phone to transfer files on that pc before?

2. How are you transfering files? Are you just plugging it in and looking or are you using a program?

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