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I bought a tracfone and I am trying to see how many days of…

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I bought a tracfone...

I bought a tracfone and I am trying to see how many days of service I have. I press the my account downloader and it says internet access failed try again later. I have tried this a number of times and still get the same message.Can you help me? Thank you

Technician's Assistant: When were you last able to use your TracFone phone?

Just activated the phone last evening. I transfered minutes and days from an old phone.

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No I have not. How do I do that?

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

No thank you!

Submitted: 7 months ago.Category: Android Devices
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Answered in 18 minutes by:
12/18/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Android Device Expert: Harry, IT replied 7 months ago

Please call Tracfone at 1(###) ###-####to find out how many days are left

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Customer reply replied 7 months ago
please just cancel everything.thank you
Customer reply replied 7 months ago
cancel the ask question and refund my money. thank you
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