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A Polaroid tablet L10 is stuck on the beginning first page.

Customer Question
A Polaroid tablet L10...

A Polaroid tablet L10 is stuck on the beginning first page

Technician's Assistant: How old is your L10?

About a year

Technician's Assistant: What have you tried so far with your L10?

Hello

Technician's Assistant: Hi. How can I help?

I tried the reset on the back no help

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I tried the volume and power button no help

Submitted: 8 months ago.Category: Android Devices
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Answered in 2 hours by:
12/18/2017
Android Device Expert: Richard, Android Specialist replied 8 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Tablet and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the tablet.

Let me know the results please

Thank you

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Android Device Expert: Richard, Android Specialist replied 8 months ago

Richard

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