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Got new phone they changed password now can't get onmygmail…

Customer Question
Got new phone they...

Got new phone they changed password ***** can't get onmygmail account

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Not at present

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Tried thembothstill won't let me on says password ***** even when try old password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No mam

Submitted: 7 months ago.Category: Android Devices
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Answered in 17 minutes by:
12/17/2017
Android Device Expert: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Android Devices
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Aparna Indresh,
 replied 7 months ago

May I have your Gmail address so that i can try the reset options from my side?

Ask Your Own Android Devices Question
Android Device Expert: Aparna Indresh,
 replied 7 months ago

May I have your last password ***** used with this account?

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