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I keep getting the message that I do not have the amazon app
I keep getting the message that I do not have the amazon app installed? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am having trouble accessing the books on my kindle reader,
I am having trouble accessing the books on my kindle reader … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I try to play solitaire and an app keeps interrupting and I
I try to play solitaire and an app keeps interrupting and I can't proceed. The message I receive is "this app is trying to open a link with an external market that is not available on your device. Wou… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
How can I set my mobile configuration to everything that
How can I set my mobile configuration to everything that will be downloaded (apps, audios, photos etc) go straight to my memory card? I have a Samsung Galaxy Note III. I would like to have a step-by-s… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have an amazon fire phone that is in a loop trying to
I have an amazon fire phone that is in a loop trying to start. What can I do to fix this problem?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I find out what the pin number is ***** my kindle fire,
How do I find out what the pin number is ***** my kindle fire, we tried the only number my wife could remember ever using and it does not work. It does not tell you that itt is wrong, it just does not… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Videos up to a week ago ran on my fire. Now they 't.what
Videos up to a week ago ran on my fire. Now they don't.what should I do. I reset my silk settings with no luck.how can I get video problem solved… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Kindle Fire HD. When I try to go on YouTube I pick
I have a Kindle Fire HD. When I try to go on YouTube I pick a song or anything else I want to see. It comes up fine, but when I press the arrow to play the screen goes black and doesn't play. On the l… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Why every time i try to play a gmae on my device the screen
Why every time i try to play a gmae on my device the screen is not allowing me to,, but im able to do other things on my device besides play games… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a FB page...Kindle wont play my games thru FB. They
I have a FB page...Kindle won't play my games thru FB. They will play if I don't login to FB. How do I combined the two apps? From FB most games won't load...saying my device won't support the game, b… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
How do you find or access files you have downloaded on your
How do you find or access files you have downloaded on your kindle fire? I get a download completed confirmation but I don't know how to get to the files or retrieve them??… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have model #PRD07T10WWH756 reader and for some reason I can
I have model #PRD07T10WWH756 reader and for some reason I can no longer pull up my books. My books are there but there is no app or icon to open my book. Can you please tell me what to do. Thanking yo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My ebook will not open all the way, only will open a quarter
My ebook will not open all the way, only will open a quarter of the page. Have had the book for 2 yrs. It is a 7" model R70D200 color reader. I tried to reset it but didn't work. Can close it but stil… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
When I tried to reinstall words with friends , it says its
When I tried to reinstall words with friends , it says its downloading, but nothing is happening. How do I get it to download… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
actually two questions: 1) I get after one day of using Amazon
actually two questions: 1) I get after one day of using Amazon prime video on my brandnew Kindle Fire HD now consistently an error indicating that the connection speed is too slow. Nevertheless, the i… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a Sumsung Galaxy Tablet 10.1 and an Amazon account. I
I have a Sumsung Galaxy Tablet 10.1 and an Amazon account. I cannot get a book to download to the tablet - it has the message "we did not find a Kindle device or a reading app that supports this item … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
Two questions: 1) how do I find my registration number? 2)
Two questions: 1) how do I find my registration number? 2) I have two older Findles. The fire is new. How do I transfewr my previously purchased books. I have all on my PC so from the PC to the Kindle… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I HAVE REMOVED ALL BUT THREE BOOKS FROM THE DEVICE TO THE CLOUD.
I HAVE REMOVED ALL BUT THREE BOOKS FROM THE DEVICE TO THE CLOUD. I HAVE NO MUSIC VIDEO OR DOCS ON THE DEVICE. ALL MY AUDIOBOOKS HAVE BEEN REMOVED FROM THE DEVICE TO THE CLOUD. WHEN I CHECK THE DEVICE … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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