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Mcafee has my phone locked. The only device I had the email…

Customer Question
Mcafee has my phone...

Mcafee has my phone locked. The only device I had the email on was my phone. How can I unlock it?

Technician's Assistant: When were you last able to use your McAfee phone?

Yesterday evening about 5 PM

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I changed my phone service from ATT to Cricket yesterday so since you mentioned it that may be related. Who do I need to contact?

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

That is all. My McAfee Live expires in a day or 2. I have McAfee total protection to reinstall.Is that going to compound this issue

Submitted: 7 months ago.Category: Android Devices
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Customer reply replied 7 months ago

Mcafee has my phone locked. The only device I had the email on was my phone. How can I unlock it?

Technician's Assistant: When were you last able to use your McAfee phone?

Yesterday evening about 5 PM

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't loseyour photos, contacts and other data.

I changed my phone service from ATT to Cricket yesterday so since you mentioned it that may be related. Who do I need to contact?

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

That is all. My McAfee Live expires in a day or 2. I have McAfee total protection to reinstall.Is that going to compound this issue

Customer reply replied 7 months ago
I do not have a phone serviceable to receive a link.
Customer reply replied 7 months ago
How can I update my pin?
Customer reply replied 7 months ago
yahoo sends me a alert that my profile needs updating. my yahoo account is locked on my pc. I have reviewed and added to my profile and reset my password. Microsoft has not restored my yahoo account.\
Answered in 22 hours by:
12/17/2017
Android Device Expert: ITPeter, Engineer replied 7 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,388
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Android Device Expert: ITPeter, Engineer replied 7 months ago

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Android Devices Question
Android Device Expert: ITPeter, Engineer replied 7 months ago

Have you tried resetting the phone?

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