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Verizon installed a new router earlier this week and I am…

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Verizon installed a new...

Verizon installed a new router earlier this week and I am having difficulty changing the password

Technician's Assistant: When were you last able to use your phone?

I have no phone problems

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Thanks, ***** ***** the help

Submitted: 7 months ago.Category: Android Devices
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Answered in 21 hours by:
12/17/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,625
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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