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I cannot connect to the internet with my new alcotel device.

Customer Question
I cannot connect to...

I cannot connect to the internet with my new alcotel device

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

The battery light

Submitted: 8 months ago.Category: Android Devices
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Answered in 22 hours by:
12/17/2017
Android Device Expert: Harry, IT replied 8 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,830
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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