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My galaxy s8 plus has gone into a sleep mode. I have tried…

Customer Question
My galaxy s8 plus...

My galaxy s8 plus has gone into a sleep mode. I have tried to cut it back on but its not responding. what do I do

Technician's Assistant: When did you last charge your Galaxy?

Probably about 3 o clock yesterday

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power and Volume Down buttons)?

No...how do I do it

Submitted: 7 months ago.Category: Android Devices
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Answered in 4 hours by:
12/16/2017
Android Device Expert: ITPeter, Engineer replied 7 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,339
Experience: Electronic Engineer
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Android Device Expert: ITPeter, Engineer replied 7 months ago

Ensure the battery has been charged for a few hours.

Then press and hold the power button for up to one minute.

Try turning the phone on again.

If that doesn't work, you will need to try removing the battery and reconnecting it again.

Let me know how you get on?

Pete.

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