Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Galaxy 8 t it is less then 6 month old the screen…

Customer Question
I have a Galaxy...

I have a Galaxy 8 t it is less then 6 month old the screen is broken i need your help .it turns on but unable to use tuch pad heil

Technician's Assistant: When did you last charge your Galaxy?

It is full charged

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power and Volume Down buttons)?

The screen is broken

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Help

Submitted: 7 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 1 day by:
12/17/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I lost my note 8 and need to have it erasesd. Galaxy note 8.
I went to the site and asked if it was erased but can't tell … read more
Harry
Harry
IT
2,626 satisfied customers
I recently purchased a Samsung Galaxy 8 android to replace
I recently purchased a Samsung Galaxy 8 android to replace my Galaxy 4. … read more
Harry
Harry
IT
2,626 satisfied customers
Not used to the pad. Ive been off line for a time and need
Not used to the pad. Ive been off line for a long time and need new ppass words. … read more
Harry
Harry
IT
2,626 satisfied customers
The power switch does not function. Samsung galaxy j1.
The phone is 3 months old,the problem happened after charging it yesterday;i've removed the battery,cleaned the copper poles … read more
Harry
Harry
IT
2,626 satisfied customers
I have a very old galaxy 10.1 tablet model sm-t530nu that
Hello I have a very old galaxy 10.1 tablet model sm-t530nu that some up date did not show my bookmarks in the Secret Mode. IS there an easy fix yo move my bookmarks to the Secret mode … read more
Harry
Harry
IT
2,626 satisfied customers
I have a KOBO vox and have forgotten the password. How do I
I have a KOBO vox and have forgotten the password. How do I reset? … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Samsung galaxy S6 phone got damaged while vacationing. I
Hi, my Samsung galaxy S6 phone got damaged while vacationing. I started deleting a few apps to make more memory space, but the phone automatically started deleting way too many apps on it's on, it bec… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Samsung Galaxy 10.1 is not charging. When I plug in the
My Samsung Galaxy 10.1 is not charging. When I plug in the charger, I get the appropriate chime, and the screen indicator shows that the battery is charging (battery with lightning bolt when device is… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My Samsung galaxy tab is less than one year old....it will
my Samsung galaxy tab is less than one year old....it will not charge. I keep receiving the message, battery dangerously low, plug in power.....will not charge. What can be wrong?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Asus memo pad me301t-a1-bl 10.1" tablet. Yesterday,
I have a Asus memo pad me301t-a1-bl 10.1" tablet. Yesterday, after working perfectly for a year, just won't turn on. Yes, it takes a full charge. One thing I noticed is that the mini-SD flash card has… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I pad comes on and then Goes off fully charged Battery Samsung
I pad comes on and then Goes off fully charged Battery Samsung Galaxy II 7 8GB,wifi New I pad date 12/14/12 purched… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hello I have a samsung galaxy note GT-N7000, its battery is
Hello I have a samsung galaxy note GT-N7000, its battery is going empty very fast. I am trying to eleminate running applications but I am unable to... Can you give me some tips? thanks… read more
Jeremy
Jeremy
1,344 satisfied customers
I bought my grandson a pandigital Ipad for his birthday 8-13.
I bought my a pandigital Ipad 8-13. A month ago the DC jack sleeve broke. The pad works perfect but can not be re-charged. Where can I send it? I used a magnifying glass and can see the plastic sleeve… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
Hi, i have a samsung galaxy s2 for the last 8 months, in the
Hi, i have a samsung galaxy s2 for the last 8 months, in the last 2-3 i have noticed that my battery wastes extremely fast - i bought a new one, closed all widgets, put it onto powermode but there has… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Why does my Galaxy 8.9 keep dimming after 8 seconds and shutting
Why does my Galaxy 8.9 keep dimming after 8 seconds and shutting off after 15 seconds? It is charged to 100%, power save is on for 10%. I have turned power save off, changed power save to 5 minutes, p… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
I have a galaxy S-II and I am unable to connect to my corporate
I have a galaxy S-II and I am unable to connect to my corporate email. initially it work fine for the past 3 months Now it is saying it is unable to connect to server I turned off the phone took out t… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
have new coby model mid8024-4g tuch screen tabled have problem
have new coby model mid8024-4g tuch screen tabled have problem !!! glass screen got broken can it be replace, and how much$$$ thank you DON WIITALA ALSO HOW TO ORDER ONE.… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
My chinese Android 2.2 8" tablet stopped booting. I downloaded
My chinese Android 2.2 8" tablet stopped booting. I downloaded and unrared the file M009S-03.28.rar. The tablet booted but the tuch screen is dead. I have sound. I think I need an other version of the… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x