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AT&T set up Samsung 8+ to replace Samsung 6. Cell phone

Customer Question
AT&T set up Samsung...

AT&T set up Samsung 8+ to replace Samsung 6. Cell phone works but keep getting Desktop error to use support answer 78754 which I have done for the last two day. I can not get desktop to work even after changing password ***** Google. Please help me.

Technician's Assistant: Does your network appear in the Wi-Fi list on your laptop?

Do not understand. Nothing has changed but exchanged cell phone

Technician's Assistant: Which lights are solid and which are blinking on your router?

All solid

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Imap.gmail.com is preventing Microsoft Outlook 2010 on Windows 10 system from working.

Submitted: 7 months ago.Category: Android Devices
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Answered in 1 day by:
12/17/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,610
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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