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I have MS 365 Windows 10 and use outlook 2016. i can't sync
I have MS 365 Windows 10 and use outlook 2016. i can't sync my calendar to my Samsung S7. I'm looking for a solution! … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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ERROR CODE 99012. I JUST GOT THIS PHONE THURS TRANSFERRED
I AM GETTING ERROR CODE 99012. I JUST GOT THIS PHONE THURS TRANSFERRED ALL MY APPS IT PLAYS BUT WILL START STEAMING AFTER AFEW VERSES THIS IS A SAMSUNG GALAXY NOTE 9 MY WORK PHONE IS FINE I HAD A SONI… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My android phone is locked and they are asking for a
My android phone is locked and they are asking for a password ***** forgot my password … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
My wife has a galaxy s4 which indicates correct time. I have
my wife has a galaxy s4 which indicates correct time. I have a galaxy s7 edge which indicates two minutes SLOW. I will add that these phones have been converted from Verizon to AT&T … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I have my Pandora music on my Android & it won't accept my
I have my Pandora music on my Android & it won't accept my password. So I tried multiple times over multiple days to change it & it won't let me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I don't have a problem with my computer. I'm having a
Hi! I don't have a problem with my computer. I'm having a problem with my pandora app on my phone. I've made several attempts to fix it with no luck. I tried the tech support, followed the prompts. No… read more
Harry
Harry
2,257 satisfied customers
I have a Samsung Galaxy s7. The other day, I dropped it and
Second opinion] I have a Samsung Galaxy s7. The other day, I dropped it and the screen now does not turn on. The phone is working, I hear people calling me and texting me.I ordered a new phone through… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Sorry about earlier. I hit the wrong button. I noticed when
Sorry about earlier. I hit the wrong button. I noticed when I changed my password, there was something that popped up from WI. This is not me and every time I change my password, it shows the same thi… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
Galaxy S7 Keyboard issue. It worked fine while home in the
Galaxy S7 Keyboard issue. It worked fine while home in the US, but now it is not in Bermuda. I had this problem before in Bermuda, but usually after a restart the keyboard would come to life. What I t… read more
Harry
Harry
2,257 satisfied customers
Is there ANY way to use the wifi hotspot feature on the
Is there ANY way to use the wifi hotspot feature on the samsung galaxy s7 or s8 running 7.0 on verizons old grandfathered truly unlimited plan? … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I'm logged into my account but I've changed phones & ipads
I'm logged into my account but I've changed phones & ipads since I began my account and now I don't know which one is which or if the new ones are even listed. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
I have a Samsung Galaxy S5. I also have Amazon Prime. I am
I have a Samsung Galaxy S5. I also have Amazon Prime. I am trying to watch movies from Amazon prime on the phone, but am unable. The phone tells me I need an app, I download the app, but cannot seem t… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
I have a Samsung galaxy S7 edge and the only notification
I have a Samsung galaxy S7 edge and the only notification that sounds is the one for texts. There are others that don't work. Please help.… read more
Pete
Pete
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Bachelor's Degree
9,770 satisfied customers
I have a Samsung Galaxy s7 phone and a Samsung Galaxy 10.1
I have a Samsung Galaxy s7 phone and a Samsung Galaxy 10.1 tablet and a Kindle Fire HD 8. How do I connect them so when I'm reading on Kindle and then pick up phone or tablet to read that they are all… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Are there any real applications or software that I can pit
Are there any real applications or software that I can pit in a Samsung Galaxy s7 edge that will set up a guest user type interface. I want to be able to lock all settings and the ability to add or ch… read more
Ashik
Ashik
Master's Degree
1,086 satisfied customers
My phone asked to do an update and wanted to do finger print
my phone asked to do an update and wanted to do finger print recognition i pressed no and my phone locked up and asks for a password ***** unlock my phone… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
New Galaxy S7 Can't find some things... e.g. On old
New Galaxy S7 Can't find some things... e.g. On old phone I had shortcut/button for turn off/lock screen, that was add free and did not require any permissions. App did not transfer over from old phon… read more
Ashik
Ashik
Master's Degree
1,086 satisfied customers
Hi There I have a Lexus 2014 and a galaxy S5, I used to listen
Hi There I have a Lexus 2014 and a galaxy S5, I used to listen to pandora without a problem, but now i keep receiving the message " Not enough conectivity" I talked already with T mobile and Lexus, an… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,201 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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