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I have wifi ETAB 0507 and forgot password. how do i reset to…

Customer Question
I have wifi ETAB...

I have wifi ETAB 0507 and forgot password. how do i reset to default.

Technician's Assistant: When did you last change the password ***** passcode to your device?

Cant remember +- a year ago

Technician's Assistant: Is there a Gmail address linked to your device?

My daughter has but she doesnt remember her account details

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

It requires username and password ***** switched on

Submitted: 7 months ago.Category: Android Devices
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Answered in 4 minutes by:
12/13/2017
Android Device Expert: Karthik, Hardware Engineer replied 7 months ago
Karthik
Karthik, Hardware Engineer
Category: Android Devices
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Karthik, Hardware Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what are the devices you are planning to connect to the wifi network?

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Customer reply replied 7 months ago
It's Blaupunkt Net Bot ETAB 0507
Android Device Expert: Karthik, Hardware Engineer replied 7 months ago

Could you please tell me what are the devices you are planning to connect to the wifi network? like Computer or Smartphone?

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Customer reply replied 7 months ago
TABLET
Android Device Expert: Karthik, Hardware Engineer replied 7 months ago

May I know whether if any Windows Computer is connected to the wifi? The reason why I am asking is we can try to retrieve the wifi password ***** your computer.

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Customer reply replied 7 months ago
the device is not connected to any wifi because on the logging issue
Customer reply replied 7 months ago
am i getting help or not sir
Android Device Expert: Karthik, Hardware Engineer replied 7 months ago

I am sorry for the delay, I was doing research on your wifi device. Is possible to connect any computer to the router using hardwired(Ethernet)?

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Customer reply replied 7 months ago
not at this moment
Android Device Expert: Karthik, Hardware Engineer replied 7 months ago

The reason why I am asking is I am not sure of doing a reset and it might mess up the internet connection. If you have any computer, we can access the Wifi router dashboard and check for the Wifi password.

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