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I am trying to set up an amazon fire stick to my tv and it…

Customer Question
I am trying to...

I am trying to set up an amazon fire stick to my tv and it will not connect to my wifi network. It is not my wifi connection so I was told to call the manufacturer.

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

Not yet. I can't connect to the fire stick.

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes. I called att and my network connection is fine.

Submitted: 7 months ago.Category: Android Devices
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Answered in 23 hours by:
12/9/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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