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I bought the phone 10 days ago and it appears to have a

Customer Question
I bought the phone...

I bought the phone 10 days ago and it appears to have a virus on it because I have difficulty accesing the internet becayse I keep getting jammed by us.android.com/5/index. telling me that due to a recent chrome incident of chrome mobile pixel 2 xl we've releaseda new cleaner and recommend

Technician's Assistant: When were you last able to use your phone?

Last night

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Please

Submitted: 8 months ago.Category: Android Devices
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Customer reply replied 8 months ago
i already fixed it
Answered in 3 hours by:
12/8/2017
Android Device Expert: Harry, IT replied 8 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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