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I bought a new phone and worked ok and 2 days i can't get…

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I bought a new...

I bought a new phone and worked ok and 2 days i can't get incoming calls. i took the phone back to the store and they replaced it but i am still having the same problem it is not ringing just going strait to message bank.I wondered if it is a problem with the servise

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

My phone is a Huawei y 3 11

Technician's Assistant: How long has this been going on with your Ascend? What have you tried so far?

It worked ok for 2 days then i took it back to the store and the tech person had a look at it and could,t find anything wrong with it

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No i just want to receive calls as this is the only phone i have

Submitted: 7 months ago.Category: Android Devices
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Answered in 4 hours by:
12/8/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,614
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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