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Related Android Devices Questions
My new cell phone will only allow an emergency phone call.
my new cell phone will only allow an emergency phone call. its telling me that my password ***** ***** what I was using. My home phone is telling me … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
98 satisfied customers
I am locked out of my new Samsung galaxy j7, yesterday I
I am locked out of my new Samsung galaxy j7 JA: When did you last change the password ***** passcode to your Galaxy? Customer: yesterday I think JA: Is there a Gmail address linked to your device? Cus… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I have a Samsung 7 edge cell phone and am pleased with it.
I have a Samsung 7 edge cell phone and am pleased with it. However, the last time the phone went to update itself where it turned off, updates and turns it back on, I was unable to enter the phone and… read more
Josh
Josh
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Associate Degree
754 satisfied customers
I set up two levels of security which was not a good idea
I set up two levels of security which was not a good idea for me. I had a password ***** with fingerprint. I used the fingerprint mostly, but rebooted phone because of problem opening apps. After whic… read more
Ashik
Ashik
Master's Degree
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This is corey sturza I had a pin that I forgot so I did a
hi this is corey sturza I had a pin that I forgot so I did a factory reset and I'm stuck on the verify google account its not using any of my accounts can u help I do not wanna buy a new phone… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I did a system update on my note 4 and afterwards, it asked
I did a system update on my note 4 and afterwards, it asked me to swype by password. I don't have one set up. After a few tries, it asked for a backup which I also don't have. Now it is telling me tha… read more
Randy Boman
Randy Boman
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I can't find how to transfer certain things from my old
I can't find how to transfer certain things from my old Andriod (DNA) to my new Andriod (S7). Specifically: Wi-fi passwords contacts 3 of my ringtones Please give best simple steps for each of these.… read more
Ashik
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Did hard reset on new lg4 verizon phone. Now locked out via
Did hard reset on new lg4 verizon phone. Now locked out via google, due to bad password. Do the whole verification routine many, many times and still locked out. Mike Massey… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I just purchased a Samsung Note 5 phone on Monday, May 23rd.
I just purchased a Samsung Note 5 phone on Monday, May 23rd. Now the finger print recognition is not working, nor do I remember the backup password. I have tried using my Google account and password, … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I have a Motorola Turbo. My daughter tried to unlock my
I have a Motorola Turbo. My daughter tried to unlock my phone by guessing my pin. She locked it up, turned it off. Now I can't get passed the GMAIL. It says "This device was reset. To continue, sign i… read more
Randy Boman
Randy Boman
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Cannot figure out the backup PIN on my Samsung S4 and it is
Cannot figure out the backup PIN on my Samsung S4 and it is prompting me for a factory reset, how can I get past the backup PIN ?… read more
Randy Boman
Randy Boman
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I had 2 google accounts and thought I had deleted them so I
I had 2 google accounts and thought I had deleted them so I set up a 3rd Google account but cannot synchronize it to my Android cell phone. I keep getting message like Authentication failed or Google … read more
Pete
Pete
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Bachelor's Degree
9,788 satisfied customers
Accidentally I locked my android galasy S3-T999L phone. It
Accidentally I locked my android galasy S3-T999L phone. It asked for password ***** I put one in. I realized my mistake and tried to unlock it but of no use. It asks me for PW and I put in the PW but … read more
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Ashik
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I have a Motorolla Droid Razor purchased in 2012, that has
I have a Motorolla Droid Razor purchased in 2012, that has pictures of furnishings in my storage unit (I want to now sell). It started doing weird things but was not covered under warranty to repair, … read more
Nick H.
Nick H.
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Bachelor's Degree
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My new samsung s4 dont want to except my old pin that i have
My new samsung s4 dont want to except my old pin that i have been using for a month. Now i cannot log in to phone. Please help… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I rooted my huawei m835, and backed up the stock launcher.
I rooted my huawei m835, and backed up the stock launcher. then installed FTL Launcher and uninstalled the stock one. Then I had trouble with my Google account, couldn't sync and the play store wouldn… read more
John
John
Bachelor's Degree
5,530 satisfied customers
Hi, Pat back.I have entered a pin number in my new Samsung
Hi, Pat back.I have entered a pin number in my new Samsung Galaxy S2 but, did not add a password. My phone is now locked and I cannot open it. I need some help, please.… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
phone blocked, i entered wrong password XXXXX now it needs my gmail
phone blocked, i entered wrong password XXXXX now it needs my gmail username/password, which cant remember,urgent… read more
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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