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Its my pixel phone. I reset it back to factory settings now
its my pixel phone. I reset it back to factory settings now I cant reset my lost password ***** I tried to many times and now it just keeps telling me to try in a couple hours . that was this morning … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I am locked out of my new Samsung galaxy j7, yesterday I
I am locked out of my new Samsung galaxy j7 JA: When did you last change the password ***** passcode to your Galaxy? Customer: yesterday I think JA: Is there a Gmail address linked to your device? Cus… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Is their anyway I could talk to someone in person about a
Is their anyway I could talk to someone in person about a problem I'm having with my phone due to my Google accountm … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
73 satisfied customers
I have a phone that shut off and my employee took the SIM
I have a phone that shut off and my employee took the SIM card out and put it back in. Now the phone won't set back up because it says it can't find my google account with information I provided … read more
Expert
Expert
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I tried to change my password for the mobile, but now cannot
I tried to change my password ***** the mobile, but now cannot get into the phone - a Samsun S7 Edge … read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
I have Samsung 8. My phone is locked. Their tech said you
I have Samsung 8. My phone is locked. Their tech said you could help unlock via Google. I just purchased yesterday and was trying to setup the lost app for samsung … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I need to restore factory settings and remove user data from
I need to restore factory settings and remove user data from my RCA Voyager Tablet. The examples I see on youtube video to do this has a robot with a red triangle. When I initiate reboot there is no r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an Asus Nexus 7 (2nd gen) android. It hangs on the
Hi I have an Asus Nexus 7 (2nd gen) android. It hangs on the Google screen. It says Lock state is Locked. Can you help? … read more
Josh
Josh
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Associate Degree
5,163 satisfied customers
How do I use Google's "Android Device Manager" program from
How do I use Google's "Android Device Manager" program from my laptop to REMOVE and UNLOCK my Android Smart Phone (Alcatel One Touch Pixie 3)? I lost my Android Smart Phone and thought someone may hav… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I have a Samsung Galaxy Android, Recently I lost my whole
Hello.. I have a Samsung Galaxy Android, Recently I lost my whole account like Google, all the apps on my system. Forgot my password ***** cant get back into my account. I cant receive calls or text, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an S7 edge that will no longer recognize my 4 digit
I have an S7 edge that will no longer recognize my 4 digit unlock code. Can you help me with that issue?… read more
GeekGal
GeekGal
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Bachelors Degree
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I did a system update on my note 4 and afterwards, it asked
I did a system update on my note 4 and afterwards, it asked me to swype by password. I don't have one set up. After a few tries, it asked for a backup which I also don't have. Now it is telling me tha… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I created a password yesterday so my phone would be
I created a password ***** so my phone would be protected from my teenage friends, however, I forgot the pattern I put the birthdate down in for the password. Now my phone won't let me do anything. Do… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I can not access my phone screen wont work and buttons dont
i can not access my phone screen wont work and buttons dont always work ive locked myself out and i dont want to loose my data … read more
Randy Boman
Randy Boman
Technician
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I have a trackphone android Ste valet and there is something
I have a trackphone android Ste valet and there is something wrong with my google email account and apps… read more
Expert
Expert
Is there somehow to contact google by phone to reset my accounts
Is there somehow to contact google by phone to reset my accounts forgotten password? I went through online password XXXXX process but simply cannot wait 3-5 days to get response. Thank you. Rina Klein… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Hi thereMy son has forgotton his pattern to access his
Hi there My son has forgotton his pattern to access his phone. How do we clear it as he has attempted too many times it says and we cannot use the phone? I hope this makes sense.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
my phone froze up because I used the pattern and to many attempts
my phone froze up because I used the pattern and to many attempts were made and I want to know how to reset it. I cant remeber what I put in for a gmail email I think I remember the password. Can I do… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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