Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have used my hotspot for about 2 years without any

Customer Question
I have used my...

I have used my hotspot for about 2 years without any problem. However: Just renewed my NORTON VIRUS PROTECTION FOR ANOTHERYEAR and they will not connect me to my hotspot: "THEY STATE THAT IT IS A UNSECURED INTERNET AND ALSO IT IS LIMITED"

Technician's Assistant: Are you able to connect using an ethernet cable?

NO WE HAVE NEVER TRIED BECAUSE WE DO NOT HAVE RE EOPTIONINGMY AREA! Do I need to cancel my automatic with drawls from my banking institution that STRAIGHT TALK hasbeendoing? Before the next time period?

Technician's Assistant: Which lights are colored and/or blinking on your router?

I have no router. I have a straight talk hotspot!

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

No I need to know what you are connecting? My hotspot or transferring me to another person?

Submitted: 8 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 5 minutes by:
12/6/2017
Android Device Expert: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 22,309
Experience: Android technician
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Android Devices Question
Customer reply replied 8 months ago
100% SATISFACTION IN THIS CAS IS TO NOT COLLECT MY $5 OR NO WAY COLLECT MY $25 SENT @8:42 AM on December 07, 2017 I did not connect to your web page-----www.zteusa.com is the party to be held responsibility any monies due you. Thank You And God Bless! Order ID 18227262-597
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I HAD NORTON PRotection INSTALed i tryed to sign in and got
i HAD NORTON PRotection INSTALed i tryed to sign in and got locked in … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
I have a ZTE z963vl I purchased at Walmart with a straight
I have a ZTE z963vl I purchased at Walmart with a straight talk plan. I have gave since moved the phone to a Verizon plan yet I am not able to negotiate a app for tethering. Really the reason I went t… read more
Harry
Harry
2,176 satisfied customers
My husband bought this phone at Walmart with the straight
My husband bought this phone at Walmart with the straight talk package and it will not connect to the internet without my phone's hot spot . How can he get his data to work all it is turned on to do s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Received email from USKINDLEHELP:xyz saying it was an Amazon
Received email from USKINDLEHELP:xyz saying it was an Amazon Virus Alert and to answer the email within 5 minutes. They wanted to sell me a $149.99 virus protection. Online Chat said it did not come f… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Does it work with WPA2? RCA RCT6513W87 with the new
Just recieved in today and have tried severatimes to log on. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
If a set up a fake rogue Wi-Fi hotspot, how could a hacker
If a set up a fake rogue Wi-Fi hotspot, how could a hacker actually steal your information without an Internet connection? If the victim connects to the fake Wi-Fi spot, they won't have Internet acces… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Does my iPhone 6 need to be connected to WiFi for it to
Hi, does my iPhone 6 need to be connected to WiFi for it to operate as a hotspot for my Kindle HD? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I recently bought a grand prime smartphone to serve as both
I recently bought a grand prime smartphone to serve as both a phone and a hotspot for my laptop, I had it activated in store and set up for me in store he told me everything was good but when I return… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I cannot connect my Kindle Fire to the internet. The time
I cannot connect my Kindle Fire to the internet. The time and date are incorrect and I cannot change them. My WiFi name will not be accepted. I need lots of help… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
How can I get my new lg leon android phone to have both wifi
How can I get my new lg leon android phone to have both wifi enabled and mobile hotspot tethering at the same time?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have beenhacked passwords stolen multiple ips on my phone.
I have beenhacked passwords stolen multiple ips on my phone. Using my apps changing my phone to windows what can i do… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
Hi Richard , to continue at our problem , now the device worked
Hi Richard , to continue at our problem , now the device worked well , but the internet not working , I connected to wi-fi and ensured that there is internet and I tested at another phone that there i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Regarding Android Net 10 service (or Straight Talk) claims
Regarding Android Net 10 service (or Straight Talk) claims of unlimited data. I am currently with US Cellular and someone told me the way to go was Net 10 as it has "Unlimited Data" and I would like t… read more
Jeremy
Jeremy
1,344 satisfied customers
ive just brought a nexus 7 and am trying to link it up to
i've just brought a nexus 7 and am trying to link it up to my home wifi for the first time, but its having problems connecting. it takes it time going thought "Obtaining ip address" and " Authenticati… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I want to make my Xoom a hot spot. When I go to settings,
I want to make my Xoom a hot spot. When I go to settings, there is no listing for that option. What do I need to do? Thanks. JCY… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
just have a new motorola atrix - not used to touch screen yet
just have a new motorola atrix - not used to touch screen yet and somehow i've disabled my internet access which was working fine until friday night. spoke to service provider(telstra) and have replac… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My lap to and the x-box will both respond to our belkin
My lap to and the x-box will both respond to our belkin wireless router. The new Kindle Fire and android and the HTC phone cannot get a connection? Can you tell me how to remedy this? Judy… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I am considering buying a Kindle Fire but I have questions.
I am considering buying a Kindle Fire but I have questions. Since it is not 3G how do I connect to the internet, get movies etc? We live in a rural area and my my wife's kindle reader does fine with i… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x