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I forgot my pin code on my samsung galaxy 8 GT-N5110, i

Customer Question
I forgot my pin...

I forgot my pin code on my samsung galaxy 8 GT-N5110, i havent been using it in a while and cant remember the password. How can i factory reset it and erase the pin code? I would really like to be able to use it again thanks ūüėä

Technician's Assistant: When did you last change the password ***** passcode to your Galaxy?

Should be around 4-5 years ago

Technician's Assistant: Is there a Gmail address linked to your device?

Dont remember, but if it was it should be***@******.***

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Only thst i want to erase the pin code, and i dont care if its factory reset or not

Submitted: 7 months ago.Category: Android Devices
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Answered in 12 hours by:
12/4/2017
Android Device Expert: Ashik, Android Tech replied 7 months ago
Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 12,351
Experience: Personal Experience with many Android devices and versions
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

When you enter wrong password ***** multiple times, it should ask for the Gmail account associated with it. So use that Gmail account to reset the code.

If that didn't work, then the only option to get in to the tab is factory-reset it. There is no other way to override the password ***** if the Gmail option didn't work. Factory reset will erase everything from it and return it to new (like Out of Box). This is how they designed the device. Follow the steps below to factory reset it;

Turn off the tablet

Press and hold down Volume Up, Home and Power buttons at the same time.

When it turns on, release the Power button but continue holding down Volume Up and Home button.

Android system recovery will be loaded now

Select wipe data/factory reset. (Volume buttons to go up or down, select with Power button)

Select Yes — delete all user data.(Volume buttons to go up or down, select with Power button)

Then select reboot system now(Volume buttons to go up or down, select with Power button)

That should factory reset the Tablet. Please let me know if that didn't work, so we can continue troubleshooting.

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

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Customer reply replied 7 months ago
I managed to factory reset the tab, its okay now thanks anyway :)
Android Device Expert: Ashik, Android Tech replied 7 months ago
Glad to hear that!
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