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How do I authenticate my account, I am trying to use my
I am trying to use my Google Assistant on my Samsung 7 phone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I get an "authentication problem" when I try to sign in
I get an "authentication problem" when I try to sign in wifi … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I just received my Kindle Fire 10 and when I try to register
I just received my Kindle Fire 10 and when I try to register it I get Authentication Problem. I have a Kindle Fire 7 on the same network and it works fine as well as my PC. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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I just purchased a Kindle fire 7 from QVC and I cannot get
I just purchased a Kindle fire 7 from QVC and I cannot get it to take my password ***** my network. I don't know if the password ***** ***** typed incorrect or if I need to put in a new password. If I need a new password ***** do I get it to take a new password. My laptop in a Macbook air would that make a difference? … read more
Suhasini Velu
Suhasini Velu
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I'm trying to get my fire stick up and running, fire tv
I just got a new fire stick trying to get it running … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I have followed all the directions but my kindle fire keeps
hello I have followed all the directions but my kindle fire keeps alternating between authenticating and saved but is still not conected to internet...help! … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I tried to connect to my Freedompop wifi using a mingle
I tried to connect to my Freedompop wifi using a mingle hotspot and I keep getting the message: "Authentication Failed". Is Freedompop wifi not compatible with the Kindle Fire HD 7 tablet or is there … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I just had to change the password aol account. I deleted the
I just had to change the password ***** my aol account. I deleted the account off my Samsung phone but when I try to add AOL back on my Samsung with the new password, the message I keep getting is "Un… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Trying to get online on my kindall hd 7 and keep getting
Trying to get online on my kindall hd 7 and keep getting rezponse "Authentication problem. What am i doing wrong… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have a fire hdx 7. When I try to connect to wi-fi my wi-fi
I have a fire hdx 7. When I try to connect to wi-fi my wi-fi network displays a message: authentication problem. What should I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My new Kindle Fire. When I press "connect" to my home wi-fi,
My new Kindle Fire. When I press "connect" to my home wi-fi, it just keeps the Authenticating... connecting message running, but does not connect… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have the 2013 Kindle Fire HD 7". I have always been able
I have the 2013 Kindle Fire HD 7". I have always been able to get on line, have a laptop in my home also. Did not have any problems connecting. Now, It will not connect. When I try to connect. It has … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Kindle will not "authentication" even though I place my wifi
Kindle will not "authentication" even though I place my wifi password ***** this device. Please help me.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Im trying to get dish anywhere to work on my kindle fire HD.
I'm trying to get dish anywhere to work on my kindle fire HD. Dish site sends me to google play to download the app for android. Google play gives me static about not signed in right from device, and … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I cant log on to my Kindle Fire at home. I keep getting "Authentication
I can't log on to my Kindle Fire at home. I keep getting "Authentication failed". I have no problem with getting online with my laptop, which I am using at this time. I have tried for a week with no s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,597 satisfied customers
Brand new kindle fire. I have wifi for my laptop but i cant
Brand new kindle fire. I have wifi for my laptop but i can't connect my kindle fire. When I try to sign on I get a message the says authentication failed… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,597 satisfied customers
Just opened my Fire HD 7 and I have a wireless connection but
Just opened my Fire HD 7 and I have a wireless connection but can't get a network connection when I open an app. I have worked on this and tried everything all of the forums have said to try.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I purchased a 7" Kindle fire recently. Had no problems with
I purchased a 7" Kindle fire recently. Had no problems with Wi Fi; however, because my email provider (wavecable) is not listed in your list of providers I had to try to do it with your "manual" info.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
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Answers by Eric

Answers by Eric

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Bernie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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