Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Need to reset my password.i am old school and have no idea…

Customer Question
Need to reset my...

Need to reset my password.i am old school and have no idea what to

Technician's Assistant: What's the brand/model of your phone?

Samsung 8 that's all I know

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Everything.my original phone was stolen.Never had to put password *****

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I can't get into play store check email go to Verizon to pay my bill

Submitted: 7 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 16 hours by:
12/1/2017
Android Device Expert: Richard, Android Specialist replied 7 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,179
Experience: Android Systems Specialist
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please for which service or device the password ***** *****? Email? To unlock the screen on the phone?

Please let me know

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I need my old email address. When I got my new S8 phone I
I need my old email address. When I got my new S8 phone I could not remember my password ***** the verizon teck put in a new one [email protected] I need my old email ad back that I have had for mor… read more
Harry
Harry
2,046 satisfied customers
I have a samsung S8+ phone that I am locked out of. Samsung
I have a samsung S8+ phone that I am locked out of. Samsung reffered me to google get help to unlock this phone. The phone was set up for fingerprint use. I cannot locate my password ***** unlock the … read more
Harry
Harry
2,046 satisfied customers
What should my email incoming and outgoing settings be for
what should my email incoming and outgoing settings be for my phone with a verizon server … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
My phone erased itself 3 am Saturday morning. Went to store
my phone erased itself 3 am Saturday morning. Went to store where I purchased phone and to make a long story short was told this was a samsung problem and I have to go to them to get it fixed. The nea… read more
Richard
Richard
Android Specialist
47,179 satisfied customers
I need to know how I can regain access to my gmail. story
OK so I need to know how I can regain access to my gmail. Long story short... got a note 8 registered it with my gmail. I got locked out. Couldn't access Samsung to unlock it because my x changed pass… read more
Harry
Harry
2,046 satisfied customers
It is a android phone..it has a google lock..and googles
it is a android phone..it has a google lock..and googles instructions make it impossible to open..It use the email, and I submit the phone number and all I get it "we cannot verify it is you"??? Serio… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How can I change my Samsung password? I want to install the
I want to install the Samsung apps on my New Note 8. To do that I need to log in but I don't know my password. … read more
Answers by Eric
Answers by Eric
Developer
3,199 satisfied customers
I cannot send email on my Samsung 5.1.1 I can receive ok,
I cannot send email on my Samsung 5.1.1 I can receive ok, but get 'error occurred on email server - 530 5.7.1 Authentication required. This started about two weeks ago. I have reentered my password **… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have a MetroPCS phone that I just bought you keep telling
Good afternoon I have a MetroPCS phone that I just bought you keep telling me to enter the email address that I originally reset the device on but I don't have any idea what email I used and I can't u… read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
I'm have a Verizon Samsung Galaxy note 5 and I had to do a
Hello. I'm have a Verizon Samsung Galaxy note 5 and I had to do a factory data reset. The problem is that I have forgotten my password. I'm at Verizon now and on hold with Google. The said the wait co… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has
I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has me locked out of it because I can't remember the original password. I am so upset over this because I have a brand new phone that I am paying… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
I so desperately need your help please! My DROID is locked
I so desperately need your help please! My DROID is locked in an emergency call screen. I can't call out, calls can't come in. Verizon is willing to reset to default settings which would mean I would … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I just had to change the password aol account. I deleted the
I just had to change the password ***** my aol account. I deleted the account off my Samsung phone but when I try to add AOL back on my Samsung with the new password, the message I keep getting is "Un… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Motorola G3 with a Verizon carrier and I cant set
I have a Motorola G3 with a Verizon carrier and I can't set up an email account. I already tried my gmail, msn and hotmail addresses. What should I do?… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I changed my password XXXXX my msn email and then did it on my
I changed my password XXXXX my msn email and then did it on my cell phone's settings since msn was my default email but it now says it can't connect to the server(msn). Verizon says I need to do a har… read more
Richard
Richard
Android Specialist
47,179 satisfied customers
my samsung advance s is locked down after several unsuccessful
my samsung advance s is locked down after several unsuccessful swipe attempts. It's asking for my user name (email). Is this my name only or the nornal email address? also it doesn't honor the combo n… read more
Richard
Richard
Android Specialist
47,179 satisfied customers
Both my Verizon phone and my Samsung Galaxy Tab 2 wont let
Both my Verizon phone and my Samsung Galaxy Tab 2 won't let me buy aps. I am trying to buy "Speed Dial Old School" for my Droid 4 phone and "coaches' Eye" for my tablet. When I go to Google Play store… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a samsung 4G cell phone I do not have the password to
I have a samsung 4G cell phone I do not have the password ***** get into my phone. How do I remove the password?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x