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I have a new fire7 I am trying to set up. It is asking for a
I have a new fire7 I am trying to set up. It is asking for a password ***** no matter what I put in it will not work. Please help a senior citizen trying to negotiate the 21st century. Carol B******… read more
Josh
Josh
Technician
Associate Degree
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I forgot my password. How can I access my kindle? I haven't
I forgot my password. How can I access my kindle? JA: When could you last access your Kindle? Customer: I haven't used it in over a year. JA: Did you try resetting through Amazon's online password ***… read more
Aparna Indresh
Aparna Indresh
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I have a kindle fire and I can't remember my original
I have a kindle fire and I can't remember my original password. Is there any way to reset my password! … read more
Josh
Josh
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For some reason my kindle Fire has gone back to a reboot
For some reason my kindle Fire has gone back to a reboot position, by asking me to enter Boot Password. I have done what the directions say, ie put in numerous wrong passwords [because I can't remembe… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I by, accident cancelled my Kindle, fire so I have to
fire so I have to register I do not have my pass word. Kindle … read more
Josh
Josh
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I have an old Kindle but no longer remember my account
I have an old Kindle but no longer remember my account information. I purchased a Kindle Fire 7 and want to register it and use the books I have already purchased for my old Kindle. Can you help me? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
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My child locked the tablet and we do not remember the
my child locked the tablet and we do not remember the password. help! … read more
William Dishman
William Dishman
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I have a Kindle Fire HDX 8.5. My email is messed up. I wasn't
I have a Kindle Fire HDX 8.5. My email is messed up. I wasn't able to receive or send email since 9/21/14 until last night when I finally was able to receive email from outside. I still cannot send a … read more
Steve G.
Steve G.
Chief Engineer
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My Kindle has been working great until 3 days ago when it said
My Kindle has been working great until 3 days ago when it said I had put parental controls on it and needed a password. I have no idea how this happened and no one here put any parental controls on it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 4,1,1,1. I did not use it for a while and
I have a Kindle 4,1,1,1. I did not use it for a while and the battery ran down. After recharging I discovered that I had lost the wi fi connection with desktop computer. I am typing this on a laptop w… read more
Josh
Josh
Technician
Associate Degree
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I have a Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 32
I have a Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 32 GB purchased in June, 2013.I've had no trouble with basic email, FB etc., but I began adding apps & answering questions it would ask etc. 2… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I am not able to bring up my accounts etc. Ive been told my
I am not able to bring up my accounts etc. I've been told my password XXXXX XXXXX Can you help me put in another password XXXXX think may work, or to reset my password.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I already have an account for my e-reader. Now have a new
I already have an account for my e-reader. Now have a new Kindle fire HD. I am trying to register and use same account. I don't know my password. How do I proceed?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have owned a Kindle some time ago. However, I gave that
I have owned a Kindle some time ago. However, I gave that e-reader to my grown granddaughter. I have just purchased a Kindle Fire and can not connect to my wi-fi. It tells me I have an account already… read more
Steve G.
Steve G.
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Cant connect my new Kindle Fire HD to my email account. The
Can't connect my new Kindle Fire HD to my email account. The tech's at Best Buy worked on it for an hour and said there is something wrong with my gmail account. I need help.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
i have a kindle which i have used and enjoyed since Christmas.
i have a kindle which i have used and enjoyed since Christmas. recently bought a kindle fire and can't get connected. can't remember for sure my original password. have tried my amazon password. nothi… read more
Rod
Rod
Engineer
Graduate Certificate
37 satisfied customers
I bought a new Kindle Fire about two weeks ago. When I got
I bought a new Kindle Fire about two weeks ago. When I got it home and tried to register it, it had someone else's name on it so......I turned it over to my husband!! He said no problem and deregister… read more
John
John
Bachelor's Degree
5,533 satisfied customers
I just bought my husband a new kindle fire. He turned it on,unlocked
I just bought my husband a new kindle fire. He turned it on,unlocked it, changed time zone and then I thought it had to be registered to him (rather than me) so he could enter his account and payment … read more
Randy Boman
Randy Boman
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729 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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