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I can't log into my Tracfone Account.I believe I have the…

Customer Question
I can't log into...

I can't log into my Tracfone Account.I believe I have the correct login name and password

Technician's Assistant: When were you last able to use your TracFone phone?

Is new phone-a gift with lots of time and date minutes. Am using other aspects of the phone

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I was afraid I would lose all the personalization I 've installed already

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, thanks

Submitted: 8 months ago.Category: Android Devices
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Answered in 17 minutes by:
11/29/2017
Android Device Expert: Aparna Indresh,
 replied 8 months ago
Aparna Indresh
Category: Android Devices
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Aparna Indresh,
 replied 8 months ago

May I know if you have tried resetting your Tracfone account password?

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