Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Need my ID and password for my galaxy 5. Got the phone in…

Customer Question
Need my ID and...

Need my ID and password ***** my galaxy 5

Technician's Assistant: When did you last change the password ***** passcode to your Galaxy?

Got the phone in 2014...don't know

Technician's Assistant: Is there a Gmail address linked to your device?

Not any more, but the gmail comes to my computer

Submitted: 7 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 1 hour by:
11/28/2017
Android Device Expert: ProTechExper,
 replied 7 months ago
ProTechExper
Category: Android Devices
Satisfied Customers: 11
Experience: Technical Expert at Verizon Wireless
Verified
Hello, my name is ***** ***** I will be glad to assist you with your request. Are you still needing assistance? If so I have a few questions to help you retrieve your username and password. Has your phone been reset or locked? If so which one? What account are you trying to retrieve the information for (i.e. Gmail, Samsung, Amazon, Yahoo, etc.)?
Ask Your Own Android Devices Question
Android Device Expert: ProTechExper,
 replied 7 months ago
There are a few options you can add a package for $40 That gives you 100min 100messages and 100mb of data (this is a very little amount of data and if that is not enough for you you can do a travel pass that is $10/day (only on the days you use it) for access to your regular plan that you have on your account.
Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ProTechExper Your Own Question
ProTechExper
ProTechExper
ProTechExper
Category: Android Devices
Satisfied Customers: 11
11 Satisfied Customers
Experience: Technical Expert at Verizon Wireless

ProTechExper is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I am locked out of my Samsung phone. It is asking me to
i am locked out of my Samsung phone. It is asking me to enter my password ***** gmail account, but I can't remember it, and I don't know what gmail account to enter, because I have created a few of th… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
It is not my computer but my cell phone. Samsung Galaxy Note
I lost my cell phone received the new one, trying to get old contacts to come over to the new phone … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
Not my computer my phone and password. ZTE29 something can t
since middle of april. I reset the phone and couldn't remember my gmail password ***** perhaps my user ID… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I don't have my phone at the moment but I ordered a brand
I don't have my phone at the moment but I ordered a brand new one earlier today, a new SAMSUNG GALAXY. My number, that I've had approcimately for the last 5 years is(###) ###-####so please don't send … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have a Samsung Galaxy note 5 phone. It did system updates
Hi there. I have a Samsung Galaxy note 5 phone. It did system updates this morning and asked for my Google password. i couldn't remember it so it took me through various steps. It didn't recognize my … read more
Harry
Harry
3 satisfied customers
I have a Galaxy Note 5 that I have gotten locked out of and
I have a Galaxy Note 5 that I have gotten locked out of and don't know how do get it unlocked without doing a factory reset and losing everything. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It is my galaxy 3 phone not getting any email to my gmail
It is my galaxy 3 phone not getting any email to my gmail account. I had just email account and now I don't. I didn't forget my password ***** Google thought I did. We live in rural areas and metal ro… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
I am very frustrated. I have a Galaxy Note 5. Friday morning
Hi. I am very frustrated. I have a Galaxy Note 5. Friday morning I locked myself out of it. I use the fingerprint code to get into my phone. It is asking for my password ***** I cannot remember it. I … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My cell phone was hacked..couldn't get into it and could not
My cell phone was hacked..couldn't get into it and could not remember my password ***** Gmail acct. Tried changing my pswd, but could not get into phone to get verification code to access my yahoo ema… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
My Samsong Galaxy g900v wiinot take my gmail loginit says
My Samsong Galaxy g900v wiinot take my gmail loginit says process failed … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
I changed my password ***** my HP computer, but I am not
I changed my password ***** my HP computer, but I am not sure how to change the password ***** my Samsung Galaxy S6 telephone to receive the email messages since I changed the password ***** the compu… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I so desperately need your help please! My DROID is locked
I so desperately need your help please! My DROID is locked in an emergency call screen. I can't call out, calls can't come in. Verizon is willing to reset to default settings which would mean I would … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Icannot remember my password and it wont let me enter. Never
icannot remember my password ***** it wont let me enter. Never had before IMAP asks for password. I am travelling and dont have with me.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an iphone and my apple id is my email address which
I have an iphone and my apple id is my email address which is a gmail address. I just got a samsung tablet as a gift and it would not allow me to use my gmail address during setup because it was taken… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I'm locked out of my phone and can't get into gmail thru the
I'm locked out of my phone and can't get into gmail thru the computer. The password ***** ***** working and I need to get into the gmail account so I don't lose everything on my phone.… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I was using a Samsung Android Galaxy Nexus phone for more
I was using a Samsung Android Galaxy Nexus phone for more than 2 years and replaced it with a Galaxy S5. The Nexus was idle for about 4 months and then my wife decided she wanted it. I had her informa… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I bought a new Galaxy S III two weeks ago and still cant access
I bought a new Galaxy S III two weeks ago and still can't access my gmail account. It was set up almost two years ago with my first Galaxy and I have never used the account. SOOOO I don't remember the… read more
fbox
fbox
Engineer
Bachelor's Degree
84 satisfied customers
Hi There,My son has a Samsung Galaxy 5 GT-15503T and his
Hi There, My son has a Samsung Galaxy 5 GT-15503T and his brother, my youngest son, tried to unlock the phone and after a few attempts it locked and it now comes up with a screen asking for the Gmail … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x