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I have a Galaxy S4; have had two problems occurring. First
I have a Galaxy S4; have had two problems occurring. First problem- When making a call, the connection seems to take a long time before I hear anything. By the time I realize the connection was made, … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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My galaxy s 3 froze-up when I turned it on this morning. a
my galaxy s 3 froze-up when I turned it on this morning. a lock appeared on screen and I mean no chance of getting this girls voice from telling what to do but nothing she tells me gets rid of the loc… read more
Randy Boman
Randy Boman
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My phone can send and receive texts..has data...but i cant
Customer: ***** ***** My phone can send and receive texts..has data...but i cant make or receive calls its a galaxy s4 … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I dropped my Samsung S4 in water. I've successfully
I dropped my Samsung S4 in water. I've successfully recovered everything on the phone however I cannot make or receive calls. I've even reset to factory settings. Suggestions?… read more
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How can I reset my SMSC number? Can't use "*#*#" and it
How can I reset my SMSC number? Can't use "*#*#" and it's not in the Messages menu any more.… read more
Josh
Josh
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My Samsung galaxy s4 will not send text messages to two specific
My Samsung galaxy s4 will not send text messages to two specific people. I have done a factory reset and that did not fix the problem.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I need someone who knows the Samsung Galaxy 5 phone in great
I need someone who knows the Samsung Galaxy 5 phone in great detail. I have tried setting individual tones for text messaging and it will only allow the default tone. Additionally this phone will only… read more
Michael Hannigan
Michael Hannigan
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I am about to change my phone, from samsung galaxy 4 to samsung
I am about to change my phone, from samsung galaxy 4 to samsung note 3. i am on 2 giga byte data plan. when i called the ATnT guys for upgrade they told me that my samsung note 3 will eat more data as… read more
Viet -MS Office Tech
Viet -MS Office Tech
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1,001 satisfied customers
My galaxy s4 will not allow me to make our receive calls. It
My galaxy s4 will not allow me to make our receive calls. It just says dialing, then looks like the call went through, but I cannot hear anything and those on the other end cannot hear me. Same thing … read more
Nick H.
Nick H.
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Bachelor's Degree
978 satisfied customers
Samsung galaxy s4 not making or receiving calls. Will receive
Samsung galaxy s4 not making or receiving calls. Will receive text but can't send text. My 12yr old's phone thought maybe he had accidentally put it on airplane mode, but it's off. Device status shows… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
hello I unlocked a tmobile galaxy s4. I put a at&t sim, I can
hello I unlocked a tmobile galaxy s4. I put a at&t sim, I can make a receive calls but I can not send text messages and I can not go online… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Hi! I got a weird text one day which was a picture of a steak
Hi! I got a weird text one day which was a picture of a steak and it looks like it actually came from an email address ending with @grandcentral.bounces.google.com so I Googled it and it talks about G… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I recently downloaded the Samsung Navigon app for my Samsung
I recently downloaded the Samsung Navigon app for my Samsung Galaxy S4. It seems to work as far as maps are concerned, but no turn by turn voice. I have purchases the "sound and fun package" but no jo… read more
Richard
Richard
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3,570 satisfied customers
I traded my Verizon Samsung S4 for an ATT Samsung Note 3. On
I traded my Verizon Samsung S4 for an ATT Samsung Note 3. On my old S4, my favorite option was that I had an option when sending a group text (choice of Group Conversation or Individual Messages). Whe… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
I have a straight talk Samsung galaxy centura I cant get the
I have a straight talk Samsung galaxy centura I can't get the voice calling feature turned off can u help me please… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Im having a galaxy samsung s3 and i cannot make or receive
I'm having a galaxy samsung s3 and i cannot make or receive any phone calls, when i do dial the number the recipients phone is ringing but there is nothing on my device, cannot hear the other person a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My Samsung Galaxy S2 doesnt always send a signal that someone
My Samsung Galaxy S2 doesn't always send a signal that someone is calling me, therefore I miss several calls which is a nuisance with my business. Random calls are totally silent or I hear the first b… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
i have a samsung galaxy s. i can send and receive text, i
i have a samsung galaxy s. i can send and receive text, i can receive call but when i dial someone it says "dialing" three seconds later it flashes call ended without me touching anything.… read more
Randy Boman
Randy Boman
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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