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I added new mins last night and now my phone is not working…

Customer Question
I added new mins...

I added new mins last night and now my phone is not working roperly

Technician's Assistant: What's the brand/model of your phone?

LG

Technician's Assistant: How long has this been going on with your LG phone? What have you tried so far?

Today tried getting technical support for help

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

The pone keeps going mute if someone calls me

Submitted: 7 months ago.Category: Android Devices
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Customer reply replied 7 months ago
phone info model LG328BG Device ID 35319608281989604
Customer reply replied 7 months ago
It has been going on since I added the new mins
Customer reply replied 7 months ago
help
Answered in 6 hours by:
11/25/2017
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,616
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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