Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have the same problem that lots of folks have posted

Customer Question
I have the same...

I have the same problem that lots of folks have posted elsewhere. Kindle Fire HD 8, known good micro USB cable, known good USB power port, Windows 10, Windows Media Player 12, and the laptop won't recognize the tablet, which is charing away.

Technician's Assistant: How old is your Fire?

That is "Charging" away.

Technician's Assistant: What have you tried so far with your Fire?

Tablet is running Fire OS 5.6.0.0 19 NOV 2017

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Not that I can think of. The laptop sees my verizon phone, camera, etc

Submitted: 8 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 5 minutes by:
11/23/2017
Android Device Expert: Richard, Android Specialist replied 8 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,276
Experience: Android Systems Specialist
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what you have tried to do already to resolve this?

Thank you

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
My Trekstor Xintron i 7.0 is completely dead. I cannot
My Trekstor Xintron i 7.0 is completely dead. I cannot switch it on, no matter how long I try to charge the battery. Anything I can do? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
My Asus tablet has not been charging for a couple of days
Hi, my Asus tablet has not been charging for a couple of days now. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
When my kindle fire connects to my computer runnu=ing
when my kindle fire connects to my computer runnu=ing windows 10 it says that it is connected to a … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I am trying to copy all my audio files, video files and
I am trying to copy all my audio files, video files and photos from HTC 8 Sense 6.0, Android 5.0.2 Software number 4.28.502.1 HTC SDK API level 6.55 to a Windows 7 PC. I have HTC Sync Manager on the P… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My galaxy note 5 and lg tablet are not recognized by my laptop.
my galaxy note 5 and lg tablet are not recognized by my laptop. I have tried 3 different cables and none of them work.… read more
Richard
Richard
Android Specialist
47,276 satisfied customers
Is there anything special you have to do to get your kindle
Is there anything special you have to do to get your kindle to charge on a Window 8 computer. My computer said it did not recognize it when I plugged in the USB.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My GALAXY NOTE 3 is not being recognized by my pcit
hello! my GALAXY NOTE 3 is not being recognized by my pc it says: device not recognized and I must transfer my videos and photos my memories are full… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My home computer is a windows vista and I have a kindle fire
My home computer is a windows vista and I have a kindle fire hdx. Ive tried to download data ie documents, contacts, i-tunes music to the kindle with no success. What do I do to get this resolved.… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
tf 600t table stuck preparing automatic repair - diagnosing
tf 600t table stuck preparing automatic repair - diagnosing problem loop. need a fix. thanks… read more
Bryan
Bryan
735 satisfied customers
I have my LG Nexus 5 connected to my Satellite L455 laptop,
I have my LG Nexus 5 connected to my Satellite L455 laptop, but it doesn't appear as an external drive. Why??… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have recently purchased a Samsung 8 Tablet with micro USB.
I have recently purchased a Samsung 8 Tablet with micro USB. I use a regular digital camera & had envisaged, while traveling, that I could download my photos from my camera to the tablet, via the USB … read more
Bryan
Bryan
735 satisfied customers
I just bought a kindle fire hd. My pc (running Windows 7)
I just bought a kindle fire hd. My pc (running Windows 7) doesn't recognize my kindle. There are no sounds when I connect the kindle and I've also tried 4 different ports. What should I do?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a samsung galaxy note 10.1 tablet and want to connect
I have a samsung galaxy note 10.1 tablet and want to connect it to an Epson EX5210 projector. I bought the samsung hdtv adapter and an hdmi cable, neither the tablet or projector recognized the connec… read more
Andrew
Andrew
IS Technician/Hardware Specialist
Bachelor\u0027s Degree
139 satisfied customers
I have a kindle fire hd 7" that comes up with a usb compatibility
I have a kindle fire hd 7" that comes up with a usb compatibility error everytime I plug it into my XP computer. I cannot see the kindle on the computer. I already have Media Player 11 and Android SDK… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a Slick WebSurfer WS700-2 Internet tablet. I just purchased
I have a Slick WebSurfer WS700-2 Internet tablet. I just purchased this device and as soon as it powered on and comes to the main screen I get an error window. It says, "Sorry! The applivcation Androi… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I just purchased a kindle fire. Was trying to load it. Told
I just purchased a kindle fire. Was trying to load it. Told me to load disc that came with my kindle. There is no disc. What can I do?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have a Motorola Xboard and I want to connect my usb760 modem
I have a Motorola Xboard and I want to connect my usb760 modem to the usb port on Xboard, but I need a driver. Where can I get the driver to support my modem?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I bought the Sony S tablet. I only have another week to decide
I bought the Sony S tablet. I only have another week to decide if I want to keep it. If I cannot tether or blue tooth to the internet in the boonies (aka scout camp, camp outings, horse shows, etc.) w… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x