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OUT OF SPACE ON MY sAMSUNG gALAXY s3 tABLET. i HAVE SEVERAL…

Customer Question
I'M RUNNING OUT OF...

I'M RUNNING OUT OF SPACE ON MY sAMSUNG gALAXY s3 tABLET. i HAVE SEVERAL CLOUDS BUT I CANNOT GET MY FILES MOVED TO FREE UP SPACE. HOW DO I DO THAT?

Technician's Assistant: What's the make/model of your device? How old is it?

SAMSUNG S3 TABLET ABOUT 6 MONTHS

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I JUST KEEP TRYING TO PUT INTO DROPBOX, SAMSUNG CLOUD, OR ONE OF MY 2 MICROSOFT CLOUDS. NOTHING CLEANS THEM OFF MY TABLET

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

DONT THINK SO

Submitted: 8 months ago.Category: Android Devices
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Answered in 2 hours by:
11/22/2017
Android Device Expert: Karthik, Hardware Engineer replied 8 months ago
Karthik
Karthik, Hardware Engineer
Category: Android Devices
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Android Device Expert: Karthik, Hardware Engineer replied 8 months ago

Before we proceed further, I would like to ask you few question about this problem. Do you have any external SD card inserted in the phone? The reason why I am asking is we can try to move some file in the SD card.

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Customer reply replied 8 months ago
This was supposed to cost me $5.00. Instead I was charged $26.95, why? I want a refund! This is a scam, I asked one question, gave the correct info twice on my type of tablet and still was asked what kind blah, blah. Please refund my payment asap per your guarantee when I asked the question. Thank you.
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