Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Kindle fire- trying over and over to enter my user name for…

Kindle fire- trying over...

Kindle fire- trying over and over to enter my user name for my bank account. The first 5 are letters then next entry is number. As soon as I enter nber the letters change

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle fire Sox

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

So

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Approx 1 yr going on I used to get on site with Kindle. I have turned kind on and off

Show More
Show Less
Ask Your Own Android Devices Question
Answered in 15 minutes by:
11/21/2017
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 21,956
Experience: Android technician
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Android Devices Question

Please press and hold down the power button for 25-30 seconds until the Kindle restarts

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Ask Your Own Android Devices Question
Customer reply replied 7 months ago
This seem to work temporarily

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 21,956
Experience: Android technician
Verified
Josh and 87 other Android Devices Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 21,956
21,956 Satisfied Customers
Experience: Android technician

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
How to sign in on my new kindle fire. Is there a phone
is there a phone number to call,,would make easier to understand … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a Fire 7 I am trying to register. Brand new. Entered
Entered email address. Set new password ***** I MAY have Amazon acct … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I'm trying to help a friend re-register his Kindle. It was
I'm trying to help a friend re-register his Kindle. It was reset to factory settings. When I try to register it, it fails saying that "The information you entered does not match an Amazon account." I … read more
Josh
Josh
Technician
21,956 satisfied customers
Second opinion] How do I unlock my Kindle fire? its at least
How long has this been going on? What troubleshooting have you tried?Customer: About 1 week. its voice activated and I follow the instructions but to no avail… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I just purchased a fire kindle and I cannot register it. It
I just purchased a fire kindle and I cannot register it. It takes too long to register and then it times out saying it took too long to register. Do you have a phone number I can contact you at? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Daughter was playing with my kindle fire and changed my user
daughter was playing with my kindle fire and changed my user name and also my password. I cannot change them back because of parental control. mt e-mail address is***@******.***. my kindle is register… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have just recieved my Kindle Fire HD 7 and it will not accept
I have just recieved my Kindle Fire HD 7 and it will not accept my Frontier Broadband Max PASSWORD. I have been in touch with my carrier and my 15 upper class letters and numbers will not be accepted … read more
Josh
Josh
Technician
21,956 satisfied customers
My Kindle is no longer on line. I need to reconnect to my
My Kindle is no longer on line. I need to reconnect to my wireless at home, but I forget the password. How can I reset it?… read more
Josh
Josh
Technician
21,956 satisfied customers
I have a Kindle Fire HD .. and it wont accept my password?
I have a Kindle Fire HD .. and it won't accept my password? What do I do ??.. When I enter this email address [email protected] - and password XXXXX [email protected] - It won't let me get through to download a… read more
Josh
Josh
Technician
21,956 satisfied customers
Cant connect my new Kindle Fire HD to my email account. The
Can't connect my new Kindle Fire HD to my email account. The tech's at Best Buy worked on it for an hour and said there is something wrong with my gmail account. I need help.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I just registered my Kindle Fire BUT - I forgot I also have
I just registered my Kindle Fire BUT - I forgot I also have shopped in the past for my Mom using her credit card (she doesn't do computers) and it registered under her name - Can I get this changed? M… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
I am connected to my wi-fi but cannot register my Fire to
I am connected to my wi-fi but cannot register my Fire to my amazon account. the reader won't recognize my password.… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I just bought my husband a new kindle fire. He turned it on,unlocked
I just bought my husband a new kindle fire. He turned it on,unlocked it, changed time zone and then I thought it had to be registered to him (rather than me) so he could enter his account and payment … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
hi--I am having an issue registering my new kindle fire. I
hi--I am having an issue registering my new kindle fire. I have a current email and password XXXXX am trying to use, however there is an old amazon account listed under my name that I would like to di… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have asked this question MANY times. How do I get to my
I have asked this question MANY times. How do I get to my password ***** get into the Kindle Fire wireless? Is it the same as my Amazon account password?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
We are visiting from Canada for 3 months and are having trouble
We are visiting from Canada for 3 months and are having trouble registering our new Kindle Fire in my wife's name. The Kindle Fire is now attached to our laptop and reads the time as 7:17. The Kindle … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I HAVE AN AMAZON ACCOUNT, BUT MY KINDLE FIRE WILL NOT ACCEPT
I HAVE AN AMAZON ACCOUNT, BUT MY KINDLE FIRE WILL NOT ACCEPT MY E-MAIL ADDRESS AND PASSWORD XXXXX AMAZON. IT WORKS FROM MY G MAIL BUT NOT MY KINDLE.… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I just got my KindleFire today and I am trying to register.
I just got my KindleFire today and I am trying to register. It asked me to enter my Amazon account information. When I put it in, I get an error messege. Why? What can I do? Thanks, Paul… read more
fbox
fbox
Engineer
Bachelor's Degree
84 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x