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I'm trying to download photos from my phone to my computer.

Customer Question
I'm trying to download...

I'm trying to download photos from my phone to my computer. The computer's usb does not recognize the phone

Technician's Assistant: How old is the phone?

It's actually a customer's who is sitting here next to me. I have the model number if that helps

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

My customer just sat down with me. The phone is a Samsung SGH-A927 Flight II

Submitted: 7 months ago.Category: Android Devices
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Answered in 15 minutes by:
11/21/2017
Android Device Expert: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Android Devices
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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