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My phone powered by ZTE android. My phone suddenly shut down…

Customer Question
Hi My name Long...

Hi My name Long Luong

Technician's Assistant: What's the make/model of your device? How old is it?

My phone powered by ZTE android

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

My phone suddenly shut down and when I reset

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

On ly on my screen appears ZTE powered by android

Submitted: 8 months ago.Category: Android Devices
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Customer reply replied 8 months ago
my phone stock with these word:ZTE ..powered by android....how can I read the in formation
Customer reply replied 8 months ago
I only know my number(###) ###-####
Answered in 11 hours by:
11/21/2017
Android Device Expert: Richard, Android Specialist replied 8 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,275
Experience: Android Systems Specialist
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To clarify, the phone is not starting up correct? It gets stuck on the ZTE powered by android page?

Please let me know

Thank you

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