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My Kindle fire gen 5 can't find my Amazon account to

Customer Question
My Kindle fire gen 5...
My Kindle fire gen 5 can't find my Amazon account to register?
JA: What's the make/model of your device? How old is it?
Customer: Since it says Amazon on the rear of the case I assume that it made by Amazon and it ver 5, I've had it abt 18 months bought used.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Ever since I bought it, I've taking it back to new but it still shows 25 apps on the screen.
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No
Submitted: 21 days ago.Category: Android Devices
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Answered in 40 minutes by:
11/20/2017
Android Device Expert: Aparna Indresh,
 replied 21 days ago
Aparna Indresh
Category: Android Devices
Satisfied Customers: 115
Experience: Engineer at Aparna Indresh
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Android Device Expert: Aparna Indresh,
 replied 21 days ago

It sounds like you want to register your kindle to your amazon account if yes may I know what is the error message you are getting when trying to register your kindle?

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