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My wife cannot call my phone, but she can text me. When she
My wife cannot call my phone, but she can text me. When she calls it will wring once than go to voice mail. Hers is the only number that my phone does this to. What is the problem and how do I correct… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
204 satisfied customers
My android phone is locked and they are asking for a
My android phone is locked and they are asking for a password ***** forgot my password … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
Not tv, it's my s7 phone that has locked up. Approx. 1 1/2
we have at&t and have to use wi fi calling in the house. I had to restart it this morning to get the wifi to work and it locked me out. It asked for a pin or a password. Never put a pass word on the phone that I can remember … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
My phone got hacked. Samsung S7 google. I cant even get into
I cant even get into it everytime I try to enter the PW it just goes blank before I finish typing it in … read more
Harry
Harry
2,290 satisfied customers
Need help with my samsung phong. E. S7 Edge new. Why won't
Why won't my samsung receive calls from an apple phone. problem since i bought a new phone … read more
Harry
Harry
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My wife has a galaxy s4 which indicates correct time. I have
my wife has a galaxy s4 which indicates correct time. I have a galaxy s7 edge which indicates two minutes SLOW. I will add that these phones have been converted from Verizon to AT&T … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
This message is for Louie,while trying to change the pin on
this message is for Louie,while trying to change the pin on my phone i got locked out, its a samsung galaxyedge s7 … read more
Harry
Harry
2,290 satisfied customers
My android has encryption software on it that I can't
my android has encryption software on it that I can't remember ever loading on it along with Knox and other security. My wife thinks I'm hiding something but I honestly never put it on.... … read more
Harry
Harry
2,290 satisfied customers
My wife passed away 10/17/2017. She had information I need,
My wife passed away 10/17/2017. She had information I need, however I don't have her swipe pattern for her S7. Could you help … read more
Harry
Harry
2,290 satisfied customers
I have Galaxy s7 edge. How do I use the video call feature,
I have Galaxy s7 edge. How do I use the video call feature, it says it is off I checked features and see no way of turning it on, ATT and live in mid Missouri … read more
William Dishman
William Dishman
Store/sales manager
18 satisfied customers
I have been locked out of my Galaxy S7 because I lost my
I have been locked out of my Galaxy S7 because I lost my password. I did call Samsung and they sent me a link to reset my password, and that time it did work, and my phone opened up and was normal aga… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
Samsung Galaxy s7 Edge: How do I transfer Contacts,
Samsung Galaxy s7 Edge: How do I transfer Contacts, Messages, Texts, Photos, videos, etcetera from the old Samsung Galaxy s7 Edge to the new one?? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
I have an s7 Android. I have several text and audio text
I have an s7 Android. I have several text and audio text messages on it that I need to have in printed form, for an employment dispute. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,611 satisfied customers
On Aug. 12th. I bought a Samsung S7 active along with the
Hello. On Aug. 12th. I bought a Samsung S7 active along with the case, the glass shield, the wireless charger, and the SGear watch all from AT&T in Austin, Texas. I was excited to learn that this phon… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,253 satisfied customers
I have a Samsung Galaxy S7 Edge with a microSD card
I have a Samsung Galaxy S7 Edge with a microSD card installed. I have set up the phone to store my photos on the (unencrypted) card, but when I connect the phone to my Windows 10 laptop I can't see th… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
have an samsung Sll from koodo. A tracking tap has been put
have an samsung Sll from koodo. A tracking tap has been put on my Phone. It showes in my messages as e6.net/SyppB. When I run a scan for spyware, ( IMS Service ) comes up. But I can't find it to remov… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Hi, I have a samsung wb850f. I cant upload onto facebook, it
Hi, I have a samsung wb850f. I cant upload onto facebook, it seems to disconnect me from facebook everytime I download. where do I go to upload my account details. WiFi is okay, I can email photo, no … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have Samsung Galaxy Note 1 (GT-N7000).........I have following
I have Samsung Galaxy Note 1 (GT-N7000).........I have following problem: 1. I have set password XXXXX lock but now forgotten password..... 2. Have tried using SAMSUNG DIVE but it connects to phone af… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
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Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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