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While I was downloaded an app called HUM that I got at my
While I was downloaded an app called HUM that I got at my Verizon Store when I bought my new Android Moto phone. I have done something wrong and now my phone is locked up. HELP… read more
Harry
Harry
2,219 satisfied customers
I got a phone 5 days ago I shut it off to charge it and when
I got a phone 5 days ago I shut it off to charge it and when I turned it backon it said to put in my password ***** i didn't do. my phone is locked i'm an older lady with memory problems that i told t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I need cell phone help. I have a Motorola Droid 2, that I
I have a Motorola Droid 2, that I bought and paid for from Verizon. I dropped my Verizon about 6 months ago and went to a provider named "Mint SIM". Mint SIM (hereafter MS) says they are able to accommodate the Droid 2 but yet it won't work on their network. They've given me several hours of assistance but still it doesn't work. Every time I put the MS Sim card and turn the phone on it says "No Verizon SIM Card Found". Other people say it's definately locked by Verizon but after 5 months of filing claims to the BBB and the FCC, all I can say is I got nada. … read more
Harry
Harry
2,219 satisfied customers
I have always had android cell phones. I manage to crack my
I have always had android cell phones. I manage to crack my screen about once every 1 - 2 years. Yes I buy the best cover/holder I can find for my phones.It is finally sinking into my head that the ph… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My phone will not send messages fromemails;Took it intostore
My phone will not send messages fromemails;Took it intostore Tues and girl fixed it but stopped again yesterday andmy husband took it backand man there said didnt know how to fix it and tocall *611 an… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
74 satisfied customers
I purchased a droid phone less than six months ago through
I purchased a droid phone less than six months ago through Verizon it will not turn on I've tried for several days one the third day of frustration while trying to turn the phone I dropped it for the … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I have a Verizon 4G moto E 2nd generation cell phone. I
I have a Verizon 4G moto E 2nd generation cell phone.I manage to crack my screen more often than I'd like.Getting "just the screen" replaced seems to depend on where I take the phone having that style… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Bought a new prepaid Verizon LG G Vista. @ setup, a phone is
Bought a new prepaid Verizon LG G Vista. @ setup, a phone is blocked. Need to have it scanned at store of origin. Bought phone from Amazon & it came from China. How can I possibly do that!!! HELP!!! … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
Lg g flex cell phone downloads wrong google play services
lg g flex cell phone downloads wrong google play services architecture. it really screws things up. what it downloads is x86, and it should be armeabi-v7a. how do I fix it?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I need help my Verizon phone an android turbo won't let me
I need help my Verizon phone an android turbo won't let me in I forgot my gmail and password ***** factory reset it and it makes me go to the setup wizard all the time I want to put a new gmail in it… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a Verizon motorolla droid mini. after I purchased, about
I have a Verizon motorolla droid mini. after I purchased, about two months ago, it said it needed a sim card. I took it to the Verizon store, paid 25.00 for a new one, and worked well for about 2 mayb… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
This is going to be somewhat long. Basically, I have a Samsung
This is going to be somewhat long. Basically, I have a Samsung Galaxy G3 cell phone. a few weeks ago either Verizon, Samsung or the combination of both, made some kind of software update. After that u… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
my display screen is black except for around the edges. The
my display screen is black except for around the edges. The touch screen works - I just can't see what I am touching. This started yesterday - i took my phone out of my purse and it had some lines nea… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Hi, I just have 6 months contract on my Verizon account. I
Hi, I just have 6 months contract on my Verizon account. I have found a person who would like to take over my contract. Now I want to go to pre paid my question is Can I use verizon pre paid sim in my… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I have a rooted galaxy nexus on vzw, running stock 4.0.2 I
I have a rooted galaxy nexus on vzw, running stock 4.0.2 I accepted the OTA update last night and now I'm getting a "Unfortuantely, IMSFramework has stopped" message. I click okay, but it returns imme… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
My wife and I both purchased Samsung Stratospheres at a
My wife and I both purchased Samsung Stratospheres at a Verizon Kiosk in the Costco Store in Littleton, Co. on January 14, 2012. (about 250 miles from our home in Nebraska) We upgraded our Alltel plan… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
I have a 2009 Mercury Sabel with Sync. I have a Motorola Cell
I have a 2009 Mercury Sabel with Sync. I have a Motorola Cell phone, Razor9m. They paired very well until about a year ago. I found out that the phone needed a soft ware update which Verizon accomplis… read more
bamurphy3
bamurphy3
Sales
Bachelor's Degree
149 satisfied customers
On Thanksgiving day 2011 a friends 24 year old son committed
On Thanksgiving day 2011 a friend's 24 year old son committed suicide. There was no note or indication he was in distress. Needless to say, his parents are distraught and in pain. I am assisting his m… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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