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I'm not receiving my emails on the phone. I receive them on…

Customer Question
I'm not receiving my...

I'm not receiving my emails on the phone. I receive them on my desktop.

Technician's Assistant: How old is the phone?

One year old. s7

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started two days ago. uninstalled and reinstalled yahoo mail app. emptied cache.

Submitted: 9 months ago.Category: Android Devices
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Answered in 31 minutes by:
11/7/2017
Android Device Expert: Suhasini Velu,
 replied 9 months ago
Suhasini Velu
Category: Android Devices
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Suhasini Velu,
 replied 9 months ago

May i know if you have tried restarting your phone?

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Customer reply replied 9 months ago
many times
Android Device Expert: Suhasini Velu,
 replied 9 months ago

May i know if your phone is connected to WiFi network?

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Customer reply replied 9 months ago
Currently off. Tried it both ways. Have internet connection
Customer reply replied 9 months ago
Hello?
Android Device Expert: Suhasini Velu,
 replied 9 months ago

Okay, please give me some time i will do more search on it and will get back to you.

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Customer reply replied 9 months ago
Hello??
Android Device Expert: Karthik, Hardware Engineer replied 9 months ago
Karthik
Karthik, Hardware Engineer
Category: Android Devices
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hi there, it looks like you have not heard back from the Previous expert. Could please tell me whether you can send an email from your phone?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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