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My new phone is not showing my minutes. I just bot it 5 days…

My new phone is...

My new phone is not showing my minutes

Technician's Assistant: How old is the phone?

I just bot it 5 days ago

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Tries looking at all the apps ...nothing it is a zte phone...I like it but...it has a lot more apps than I can handle

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Just how can it get my phone to show the minutes....

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 hours by:
10/19/2017
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 42,364
Experience: Android Systems Specialist
Verified

Hi there and welcome

Can you tell me please which model ZTE you have?

Please let me know

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Customer reply replied 4 months ago
Z233VL / Z8090202800MT /I hope this answers your question /AND AM I GOING TO BE CHARGED MORE.....I SEE A $21.00 PENDING CHARGE ON MY A/C....BEFORE ANSWERING LET ME KNOW....$26.00....IS ENOUGH AS FAR AS I AM CONCERNED.....

The cost is the question value you set when making the question Richard

Can you please hold the power button down until a menu shows and choose power off.

Then power it on and tell me if the minutes then show please.

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Customer reply replied 4 months ago
No luck....I tried two time and yet no minutes....

Are you able to make calls?

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Customer reply replied 4 months ago
I have no other problems, I can make calls easily.....this phone does have more aps than I am used to....I have a simple LG phone and I never had any problems...but with this ZTE I have a lot more problems, even setting up a new contact....I wonder if I should go back to Walmart's and exchange this for a LG>>>>>

Thanks

If it still shows no minutes it is not capable of this sorry Richard, for this model

You will need to check your minutes via my link below

https://www.tracfone.com/balanceinquiry

It will have to be done there sorry

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Customer reply replied 4 months ago
I got my minutes....Thank you so much....ONLY PROBLEM IS....IT'S A PAIN IN THE _ _ _! if you know what I mean...but Thanks....Roger and Out.....

You are welcome!

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 42,364
Experience: Android Systems Specialist
Verified
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Richard
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 42,364
42,364 Satisfied Customers
Experience: Android Systems Specialist

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