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I just ordered the 8th generation e-reader and signed up for
I just ordered the 8th generation e-reader and signed up for Good Reads, which may be the problem. When I turn on the kindle I see a big book cover, recommended reading I suppose. Under that a black r… read more
Harry
Harry
2,280 satisfied customers
I did not receive a substantive answer about informing my
I did not receive a substantive answer about informing my Kindle Paperwhite about a changed WiFi password. I went elsewhere for help. Since that didn't work out, perhaps you can help me with these que… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
On my Fire HD8 and would like to semd it to Amazon to be
on my Fire HD8 and would like to semd it to Amazon to be fixed … read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
While reading and flipping pages forward, I reach the same
While reading and flipping pages forward, I reach the same page with ads so I can buy more books by the same author. What do I have to do to go to the last page read so I can continue reading? … read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
My kindle won't turn on books and I am having trouble
My kindle won't turn on books and I am having trouble opening downloaded books..I have swiped and turned the kindle off and then on… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,813 satisfied customers
Got message months ago that my kindle fire "requires a
Got message months ago that my kindle fire "requires a critical update". Did nothing about notice. Now my Kindle turns on, then will do nothing. When try to play games, it says: license expired". when… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have a paper kindle that does not charge anymore. I think
I have a paper white kindle that does not charge anymore. I think it is out of warranty. Is there any way I can get it repaired? Lexi *****… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My step daughter gave me her old Amazonkindle, Model
My step daughter gave me her old Amazonkindle, Model #D00701, Serial # B003A0A0943447A. I need a manual for this model and how to retrive books she has stored on the kindle. You assistance is greatly … read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I have a kindle paperwhite, and I like it just fine. But recently,
I have a kindle paperwhite, and I like it just fine. But recently, I've been having problems with it. It's connected to wifi and it's charged, but I've been noticing that lately, today included, the p… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
My brother set up my kindle because I was too stupid. I finished
My brother set up my kindle because I was too stupid. I finished setting up on my own. I ordered my first book today but it went to his account. How do I correct this so the charge goes to my account?… read more
Cris
Cris
1,310 satisfied customers
I am considering which Kindle reader to purchase. I used to
I am considering which Kindle reader to purchase. I used to read a lot in the past, but since I had brain surgery a couple of years ago, I have been unable to read more than a few sentences at a time.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have a 9" e-reader. I had to reload my library from B&N.
I have a 9" e-reader. I had to reload my library from B&N. Now every book has to be reloaded to the e-reader. Every time I hit the white arrow to download, I get the message "download failure. Unknown… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
1. My kindle does not open with the last book I was reading. 2.
1. My kindle does not open with the last book I was reading. 2. It tells me I bought a book, but it doesn't show on the home page. 3. I have to open with Cloud device. All very irritating… read more
Cris
Cris
1,310 satisfied customers
I asked this question before but my husband thinks I should
I asked this question before but my husband thinks I should buy a new klindle. As I said beffore my Kindle is 3-4 yurs. old and I cannot open it. I had it charging overnight and the lightmwill mnot st… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My kindle paperwhite charged overnight and the light on the
My kindle paperwhite charged overnight and the light on the kindle changed from orange to green, however, when I try to start it by pushing the button on the bottom next to the light nothing happens. … read more
Jeremy
Jeremy
2,580 satisfied customers
I have two kindles, kindle fireHD and a small kindle. I cannot
I have two kindles, kindle fireHD and a small kindle. I cannot get my small kindle to read it says that item cannot opened because it is licensed to another user. I have 80 items on this and cannot de… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I received the Kindle as a Christmas gift from my daughter.
I received the Kindle as a Christmas gift from my daughter. Cannot figure it out. I even had several people at church who have Kindles and read the Bible on it during church try to help me. They too c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have three kindles that I have bought - one we gave to a
I have three kindle's that I have bought - one we gave to a daughter (the inexpensive one) the other two kindle fire's are used each by my wife and I. When I order a book it shows up on her kindle fir… read more
John
John
Bachelor's Degree
5,525 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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